Monthly Archives: January 2015

Cyti Web Adware Removal Instructions

Hello guys and gals. Just a short post on an adware called Cyti Web. This appears to be a variant of BrowseFox that I’ve previously blogged about many times. If Cyti Web is running on your system, you will find new add-on installed into Firefox and Internet Explorer. I’ll show how to remove Cyti Web in this blog post with the FreeFixer removal tool.

Cyti Web 1.0.1 firefox

CytiWeb is bundled with other software. Bundled means that it is included in another software’s installer. When I first found CytiWeb, it was bundled with a software download called FlvPlayer. The following screen-cap shows how Cyti Web was disclosed in FlvPlayer’s installer when I found it.

Cyti web installer

Generally, you can avoid bundled software such as Cyti Web by being careful when installing software and declining the bundled offers in the installer.

As usual when I find some new bundled software I uploaded it to VirusTotal to verify if the anti-virus scanners there detect anything interesting. 32 of the scanners detected the file. The Cyti Web files are detected as BrowseFox.F by AVG, ADWARE/BrowseFox.Gen2 by Avira, Trojan.BPlug.144 by DrWeb, Artemis by McAfee-GW-Edition, Yontoo.C by Symantec and AdWare.Kranet by VBA32.

You can remove Cyti Web with the FreeFixer removal tool. Here’s a few screenshots that should help you along the way: A restart of your machine might be required to complete the removal. Problem solved.

Cyti web remove internet explorer Cyti web remove firefox

Hope this helped you remove the Cyti Web adware.

Any idea how you got Cyti Web on your computer? Please share by posting a comment. Thanks!

Hope you found this useful. Thanks for reading.

Remove offers.karamba.com Pop-Up Ads Caused By Adware

Does this sound like your story? You see pop-up ads from offers.karamba.com while browsing websites that mostl of the time don’t advertise in pop-up windows. The pop-ups manage to get round the built-in pop-up blockers in Chrome, Firefox, Internet Explorer or Safari. Perhaps the offers.karamba.com pop-ups appear when clicking search results from Google? Or does the pop-ups appear even when you’re not browsing?

Here’s a screen capture of the offers.karamba.com pop-up ad when it showed up on my computer:

offers.karamba.com pop up

Does this sound like your machine, you almost certainly have some adware installed on your computer that pops up the offers.karamba.com ads. There’s no use contacting the owners of the site you were browsing. The ads are not coming from them. I’ll do my best to help you remove the offers.karamba.com pop-up in this blog post.

For those that are new to the blog: A little while back I dedicated a few of my lab computers and deliberately installed some adware programs on them. Since then I have been observing the behaviour on these computers to see what kinds of advertisements that are displayed. I’m also looking on other interesting things such as if the adware updates itself, or if it downloads and installs additional unwanted software on the machines. I first found the offers.karamba.com pop-up on one of these lab computers.

So, how do you remove the offers.karamba.com pop-up ads? On the machine where I got the offers.karamba.com ads I had BlockAndSurf, TinyWallet and BrowserWarden installed. I removed them with FreeFixer and that stopped the offers.karamba.com pop-ups and all the other ads I was getting in Mozilla Firefox.

The bad news with pop-ups like this one is that it can be launched by many variants of adware. This makes it impossible to say exactly what you need to remove to stop the pop-ups.

So, what can be done to solve the problem? To remove the offers.karamba.com pop-up ads you need to check your computer for adware or other types of unwanted software and uninstall it. Here’s my suggested removal procedure:

The first thing I would do to remove the offers.karamba.com pop-ups is to examine the software installed on the machine, by opening the “Uninstall programs” dialog. You can find this dialog from the Windows Control Panel. If you are using one of the more recent versions of Windows you can just type in “uninstall” in the Control Panel’s search field to find that dialog:
Uninstall a program search

Click on the “Uninstall a program” link and the Uninstall programs dialog will open up:
Uninstall a program dialog

Do you see something suspicious listed there or something that you don’t remember installing? Tip: Sort on the “Installed On” column to see if something was installed about the same time as you started getting the offers.karamba.com pop-ups.

Then I would check the browser add-ons. Adware often appear under the add-ons menu in Chrome, Firefox, Internet Explorer or Safari. Is there anything that looks suspicious? Something that you don’t remember installing?
Firefox add-ons manager

I think most users will be able to find and uninstall the adware with the steps outlined above, but in case that did not work you can try the FreeFixer removal tool to identify and remove the adware. FreeFixer is a freeware tool that I’ve developed since 2006. It’s a tool designed to manually track down and uninstall unwanted software. When you’ve tracked down the unwanted files you can simply tick a checkbox and click on the Fix button to remove the unwanted file.

FreeFixer’s removal feature is not crippled like many other removal tools out there. It won’t require you to pay for the program just when you are about to remove the unwanted files.

And if you’re having problems deciding if a file is legit or malware in FreeFixer’s scan report, click on the More Info link for the file. That will open up your web browser with a page which contains more information about the file. On that web page, check out the VirusTotal report which can be very useful:

FreeFixer More Info link example
An example of FreeFixer’s “More Info” links. Click for full size.

Here’s a video guide showing how to remove pop-up ads with FreeFixer:

Did this blog post help you to remove the offers.karamba.com pop-up ads? Please let me know or how I can improve this blog post.

Thank you!

Alpha Apps (Fried Cookie Ltd.) – 14% Detection Rate – InstallCore

Hi there! Just wanted to give you the heads up on a file called Skype_Setup.exe that’s digitally signed by Alpha Apps (Fried Cookie Ltd.).

Here how Alpha Apps (Fried Cookie Ltd.) appears in the UAC dialog when running Skype_Setup.exe as admin:

Alpha Apps Fried Cookie LTD

The Alpha Apps (Fried Cookie Ltd.) certificate shows that the publisher is located in Tel-Aviv, Israel.

Alpha Apps certificate

What caught my attention was that the download was called Skype_Setup.exe. This might look like an official Skype download, but it is not. If it was an official download, it would be digitally signed by Skype Software Sarl. Here’s how the authentic Skype looks like when you double click on it. Notice that the “Verified publisher” says “Skype Software Sarl”.
Skype Software Sarl publisher

The problem with the Alpha Apps (Fried Cookie Ltd.) file is that it is detected by some of the antimalware scanners. Here are some of the detection names: Trojan.InstallCore.39, a variant of Win32/InstallCore.SX, Unwanted-Program ( 004b2d871 ) and InstallCore (fs).

alpha apps virustotal

Did you also find a Alpha Apps (Fried Cookie Ltd.) file?

Thanks for reading.

Remove Ads by Unisales – Adware Removal Instructions

Hello readers. Another day, another blog post. Today I wanted to talk about a Adware called UniSales and thought I should give you some removal instructions. UniSales appears to be a variant of BuyNSave that I wrote about previously. If UniSales is installed on your computer, you will see ads labeled Ads by unisales added into Google’s search results, new add-ons called “Unisales” installed into Firefox and Internet Explorer, pop-up windows labeled “Ads by unisales” and overlay ads, also tagged “Ads by unisales”.

unisales firefox ads by unisales google ads by unisales overlay ad Ads by unisales pop-up ad

I’ll show how to remove UniSales in this blog post with the FreeFixer removal tool.

UniSales is distributed by a tactic called bundling. Bundling means that a piece of software is included in other software’s installers. Here’s how it appeared in the installer:

Unisales installer

Generally, you can avoid bundled software such as UniSales by being careful when installing software and declining the bundled offers in the installer.

When I stumble upon some new bundled software I always upload it to VirusTotal to verify if the anti-virus programs there detect something interesting. 29% of the anti-virus scanners detected the file. ESET-NOD32 names UniSales as a variant of Win32/AdWare.MultiPlug.BN, F-Secure calls it Gen:Variant.Adware.Graftor.153998, McAfee detects it as Artemis!7E61FEF6948F and McAfee-GW-Edition names it BehavesLike.Win32.Adware.hm.

unisales virustotal

I’m sure you’d like to remove UniSales, and that’s pretty straightforward with FreeFixer. Select the UniSales files, as shown in the screenshots below, click Fix, and restart your machine and the problem should be gone.

unisales remove internet explorer unisales remove firefox

Hope this helped you remove the UniSales Adware.

I stumbled upon UniSales while testing out some downloads that are known to bundled lots of unwanted software. Any idea how you got UniSales on your computer? Please let me and the readers know by posting a comments. Thanks a bunch!

Thank you for reading.

Remove dlvr.adne.tv Pop Up Ads

Did you just get a pop-up from dlvr.adne.tv and wonder where it came from? Did the dlvr.adne.tv ad appear to have been launched from a web site that under normal circumstances don’t use aggressive advertising such as pop-up windows? Or did the dlvr.adne.tv pop-up show up while you clicked a link on one of the big search engines, such as Google, Bing or Yahoo?

Here’s how the dlvr.adne.tv pop-up looked like when I got it on my system:

dlvr.adne.tv pop-up

Does this sound like what you see your system, you almost certainly have some adware installed on your system that pops up the adne.tv ads. Contacting the owner of the web site would be a waste of time. They are not responsible for the ads. I’ll do my best to help you with the dlvr.adne.tv removal in this blog post. This is done by uninstall the unwanted adware from your machine.

If you have been spending some time on this blog already know this, but if you are new: Not long ago I dedicated some of my lab machines and intentionally installed some adware programs on them. I’ve been following the behaviour on these systems to see what kinds of adverts that are displayed. I’m also looking on other interesting things such as if the adware auto-updates, or if it downloads additional unwanted software on the systems. I first observed the dlvr.adne.tv pop-up on one of these lab computers.

dlvr.adne.tv resolves to the 162.210.196.231 IP address. dlvr.adne.tv was created on 2011-02-08. The WHOIS info is protected by Domains By Proxy LLC.

So, how do you remove the dlvr.adne.tv pop-up ads? On the machine where I got the dlvr.adne.tv ads I had TinyWallet, BrowserWarden and BlockAndSurf installed. I removed them with FreeFixer and that stopped the dlvr.adne.tv pop-ups and all the other ads I was getting in Mozilla Firefox.

If you are wonder if there are many others out there also getting the dlvr.adne.tv ads, the answer is probably yes. Check out the traffic rank from Alexa:

adne.tv traffic

The problem with pop-ups like the one described in this blog post is that it can be launched by many variants of adware, not just the adware that’s installed on my machine. This makes it impossible to say exactly what you need to remove to stop the pop-ups.

Anyway, here’s my suggestion for the dlvr.adne.tv ads removal:

The first thing I would do to remove the dlvr.adne.tv pop-ups is to examine the software installed on the machine, by opening the “Uninstall programs” dialog. You can find this dialog from the Windows Control Panel. If you are using one of the more recent versions of Windows you can just type in “uninstall” in the Control Panel’s search field to find that dialog:
Uninstall a program search

Click on the “Uninstall a program” link and the Uninstall programs dialog will open up:
Uninstall a program dialog

Do you see something dubious in there or something that you don’t remember installing? Tip: Sort on the “Installed On” column to see if some program was installed approximately about the same time as you started observing the dlvr.adne.tv pop-ups.

Then I would check the browser add-ons. Adware often show up under the add-ons menu in Google Chrome, Mozilla Firefox, Internet Explorer or Safari. Is there anything that looks suspicious? Something that you don’t remember installing?
Firefox add-ons manager

I think you will be able to identify and remove the adware with the steps outlined above, but in case that did not work you can try the FreeFixer removal tool to identify and remove the adware. FreeFixer is a freeware tool that I started develop many years ago. Freefixer is a tool built to manually identify and remove unwanted software. When you’ve identified the unwanted files you can simply tick a checkbox and click on the Fix button to remove the unwanted file.

FreeFixer’s removal feature is not crippled like many other removal tools out there. It won’t require you to purchase the program just when you are about to remove the unwanted files.

And if you’re having a mess figuring out if a file is clean or malware in FreeFixer’s scan report, click on the More Info link for the file. That will open up your browser with a page which contains additional information about the file. On that web page, check out the VirusTotal report which can be quite useful:

FreeFixer More Info link example
An example of FreeFixer’s “More Info” links. Click for full size.

Here’s a video tutorial on how to remove the pop-ups with FreeFixer:

Did this blog post help you to remove the dlvr.adne.tv pop-up ads? Please let me know or how I can improve this blog post.

Thank you!

Update 2015-03-13: Added Alexa traffic rank for the adne.tv domain.

How To Remove GamesDesktop

Hello readers. Hope you are doing ok. Today I wanted to talk about something called GamesDesktop and thought I should give you some removal instructions. If GamesDesktop is installed and running on your machine, you will find some new files running in the Windows Task Manager. I’ll show how to remove GamesDesktop in this blog post with the FreeFixer removal tool.

GamesDesktop process

So, how did GamesDesktop install on your machine? It was probably bundled with some download that you installed recently. Bundling means that software is included in other software’s installers. When I first found GamesDesktop, it was bundled with a download called FastPlayerPro. Here’s one example how it appears in the FastPlayerPro installer.

games desktop installer

Generally, you can avoid bundled software such as GamesDesktop by being careful when installing software and declining the bundled offers in the installer.

When I run into some new bundled software I always upload it to VirusTotal to test if the anti-malware software there detect something suspicious. The detection rate is 27/56. Antiy-AVL reports GamesDesktop as Trojan/Win32.TSGeneric, Avast detects it as Win32:Adware-ASG [PUP], AVware reports Tuto4PC (fs), F-Prot calls it W32/S-c61ac5f0!Eldorado, F-Secure calls it Adware.Eorezo.BZ and Symantec calls it WS.Reputation.1.

GamesDesktop virus total

So, how about the removal? All you need to do to remove GamesDesktop is to check the GamesDesktop files in the scan result and click the Fix button. You might have to reboot your computer to complete the removal. Here’s a few screenshots that should help you along the way:

GamesDesktop startup removal GamesDesktop process removal

Hope that helped you with the removal.

Do you also have GamesDesktop on your computer? Any idea how it was installed? Please share by posting a comment. Thanks!

Thanks for reading. Welcome back!