Did you just get a pop-up from new-install.com or check.new-install.com and ask yourself where it came from? Did the new-install.com ad appear to have been launched from a web site that under normal circumstances don’t use aggressive advertising such as pop-up windows? Or did the new-install.com popup show up while you clicked a link on one of the big search engines, such as Google, Bing or Yahoo?

Here is a screenshot on the new-install.com pop-up from my computer:

The web site makes some false claims that my Adobe Flash Player is not updated and vulnerable to malware.

Does this sound like your story, you presumably have some adware installed on your machine that pops up the new-install.com ads. So there’s no use contacting the site owner. The ads are not coming from them. I’ll do my best to help you remove the new-install.com pop-up in this blog post.

Those that have been reading this blog already know this, but for new visitors: Some time ago I dedicated some of my lab machines and deliberately installed some adware programs on them. Since then I’ve been following the behaviour on these computers to see what kinds of advertisements that are displayed. I’m also looking on other interesting things such as if the adware updates itself automatically, or if it installs additional unwanted software on the machines. I first spotted the new-install.com pop-up on one of these lab machines.

check.new-install.com resolves to the 198.7.56.107 IP address and so do new-install.com. new-install.com was registered on 2014-12-06.

So, how do you remove the new-install.com pop-up ads? On the machine where I got the new-install.com ads I had PriceHorse, OfferBouleward, Salus, Browsers_App_pro and Lampy Lighty installed. I removed them with FreeFixer and that stopped the new-install.com pop-ups and all the other ads I was getting in Mozilla Firefox.

The problem with pop-ups such as this one is that it can be launched by many variants of adware. This makes it impossible to say exactly what you need to remove to stop the pop-ups.

So, what should done to solve the problem? To remove the new-install.com pop-up ads you need to check your machine for adware or other types of unwanted software and uninstall it. Here’s my suggested removal procedure:

1. Review what programs you have installed in the Add/Remove programs dialog in the Windows Control Panel. Do you see something that you don’t remember installing or that was recently installed?
2. How about your add-ons you have in your browsers. Anything in the list that you don’t remember installing?
3. If that didn’t solve the problem, you can give FreeFixer a try. FreeFixer is built to assist users when manually tracking down adware and other types of unwanted software. It is a freeware utility that I’ve been working since 2006 and it scans your machine at lots of locations where unwanted software is known to hook into your machine. If you would like to get additional details about a file in FreeFixer’s scan result, you can just click the More Info link for that file and a web page with a VirusTotal report will open up, which can be very useful to determine if the file is safe or malware:

   

Here you can see FreeFixer in action removing the adware that caused pop-up ads:

Did this blog post help you to remove the new-install.com pop-up ads? Please let me know or how I can improve this blog post.

Thank you!