Does this sound familiar? You see pop-up ads from starstable.com while browsing web sites that mostly don’t advertise in pop-up windows. The pop-ups manage to bypass the built-in pop-up blockers in Mozilla Firefox, Google Chrome, Internet Explorer or Safari. Maybe the starstable.com pop-ups appear when clicking search results from Google? Or does the pop-ups show up even when you’re not browsing?

Here is how the starstable.com ad looked like on my computer:

Right before the starstable.com web site was loading, the pop-up showed the adcash.com domain.

Does this sound like what you see your computer, you presumably have some adware installed on your machine that pops up the starstable.com ads. So there’s no idea contacting the owner of the website you were browsing. The ads are not coming from them. I’ll try help you to remove the adware causing the starstable.com pop-ups in this blog post.

I found the starstable.com pop-up on one of the lab computers where I have some adware running. I’ve talked about this in some of the previous blog posts. The adware was installed on purpose, and from time to time I check if something new has appeared, such as pop-up windows, new tabs in the browsers, injected ads on web site that usually don’t show advertisements, or if some new files have been saved to the hard-drive.

So, how do you remove the starstable.com pop-up ads? On the machine where I got the starstable.com ads I had TinyWallet, BrowserWarden and BlockAndSurf installed. I removed them with FreeFixer and that stopped the starstable.com pop-ups and all the other ads I was getting in Mozilla Firefox.

The bad news with pop-ups like this one is that it can be popped up by many variants of adware. This makes it impossible to say exactly what you need to remove to stop the pop-ups.

Anyway, here’s my suggestion for the starstable.com ads removal:

1. What software do you have installed if you look in the Add/Remove programs dialog in the Windows Control Panel? Something that you don’t remember installing yourself or that was recently installed?
2. How about your browser add-ons. Anything in the list that you don’t remember installing?
3. If that didn’t solve the problem, you can give FreeFixer a try. FreeFixer is built to assist users when manually tracking down adware and other types of unwanted software. It is a freeware utility that I’ve been working since 2006 and it scans your computer at lots of locations where unwanted software is known to hook into your computer. If you would like to get additional details about a file in FreeFixer’s scan result, you can just click the More Info link for that file and a web page with a VirusTotal report will open up, which can be very useful to determine if the file is safe or malware:

   

Did you find any adware on your machine? Did that stop the starstable.com ads? Please post the name of the adware you uninstalled from your machine in the comment below.

Thank you!