Remove pstatic.ushopcomp.com and app.ushopcomp.com From Chrome, Firefox and IE

This page shows how to remove pstatic.ushopcomp.com and app.ushopcomp.com from Mozilla Firefox, Google Chrome and Internet Explorer.

Did you just see pstatic.ushopcomp.com in the status bar of your browser and ponder where it came from? Or did pstatic.ushopcomp.com show up while you search for something on one of the big search engines, such as the Google.com search engine?

Here is how the pstatic.ushopcomp.com statusbar message looked like on my computer:

pstatic.ushopcom.com statusbar

And here’s app.ushopcomp.com in the status bar:

app.ushopcomp.com status bar

Both of these appeared in Firefox while I was searching at Google.

The following are some of the statusbar messages you may see in your browser’s status bar:

  • Waiting for pstatic.ushopcomp.com…
  • Transferring data from pstatic.ushopcomp.com…
  • Looking up pstatic.ushopcomp.com…
  • Read pstatic.ushopcomp.com
  • Connected to pstatic.ushopcomp.com…

Does this sound like what you are seeing, you almost certainly have some potentially unwanted program installed on your computer that makes the pstatic.ushopcomp.com domain appear in your web browser. So there’s no idea contacting the owner of the website you currently were browsing. The pstatic.ushopcomp.com status bar messages are not coming from them. I’ll do my best to help you with the pstatic.ushopcomp.com removal in this blog post.

For those that are new to the blog: A little while back I dedicated some of my lab computers and intentionally installed some potentially unwanted programs on them. I have been tracking the behaviour on these computers to see what kinds of advertisements that are displayed. I’m also looking on other interesting things such as if the potentially unwanted program auto-updates, or if it downloads additional potentially unwanted programs on the machines. I first spotted the pstatic.ushopcomp.com in Mozilla Firefox’s statusbar on one of these lab machines.

pstatic.ushopcomp.com resolves to the 185.28.70.53 address and app.ushopcomp.com to 54.149.95.61. I’ve also spotted the jsgnr.ushopcomp.com subdomain in use.

So, how do you remove pstatic.ushopcomp.com from your browser? On the machine where pstatic.ushopcomp.com showed up in the status bar I had TinyWallet, BrowserWarden and BlockAndSurf installed. I removed them with FreeFixer and that stopped the browser from loading data from pstatic.ushopcomp.com.

The problem with status bar messages like this one is that it can be caused by many variants of potentially unwanted programs, not just the potentially unwanted program running on my system. This makes it impossible to say exactly what you need to remove to stop the status bar messages.

So, what can be done to solve the problem? To remove pstatic.ushopcomp.com you need to review your system for potentially unwanted programs and uninstall them. Here’s my suggested removal procedure:

  1. What software do you have installed if you look in the Add/Remove programs dialog in the Windows Control Panel? Something that you don’t remember installing yourself or that was recently installed?
  2. How about your add-ons you have in your web browsers. Anything in the list that you don’t remember installing?
  3. If that does not help, I’d recommend a scan with FreeFixer to manually track down the potentially unwanted program. FreeFixer is a freeware tool that I’m working on that scans your computer at lots of locations, such as web browser add-ons, processes, Windows services, recently modified files, etc. If you want to get additional details about a file in the scan result, you can click the More Info link for that file and a web page will open up with a VirusTotal report which will be very useful to determine if the file is safe or malware:

    FreeFixer More Info link example
    An example of FreeFixer’s “More Info” links. Click for full size.

Did you find any potentially unwanted program on your machine? Did that stop pstatic.ushopcomp.com? Please post the name of the potentially unwanted program you uninstalled from your machine in the comment below.

Thank you!