Remove upgrade2check.check-live.com Pop-Up Ads

Does this sound like what you are seeing right now? You see pop-up ads from upgrade2check.check-live.com while browsing websites that typically don’t advertise in pop-up windows. The pop-ups manage to get round the built-in pop-up blockers in Google Chrome, Mozilla Firefox, Internet Explorer, Safari or Opera. Maybe the check-live.com pop-ups appear when clicking search results from a Google search? Or does the pop-ups appear even when you’re not browsing?

Here’s how the check-live.com pop-up looked like when I got it on my machine:check-live.com pop-up

If this sounds like what you are seeing on your system, you probably have some adware installed on your machine that pops up the check-live.com ads. Contacting the site owner would be a waste of time. The ads are not coming from them. I’ll do my best to help you remove the check-live.com pop-up in this blog post.

Those that have been reading this blog already know this, but for new visitors: Some time ago I dedicated a few of my lab machines and deliberately installed a few adware programs on them. Since then I have been following the behaviour on these machines to see what kinds of ads that are displayed. I’m also looking on other interesting things such as if the adware auto-updates, or if it downloads and installs additional unwanted software on the systems. I first observed the check-live.com pop-up on one of these lab systems.

check-live.com was registered on 2015-01-14. upgrade2check.check-live.com resolved to 198.7.56.110.

So, how do you remove the check-live.com pop-up ads? On the machine where I got the check-live.com ads I had PriceLess, PriceHorse, OfferBoulevard and SpeedCheck installed. I removed them with FreeFixer and that stopped the check-live.com pop-ups and all the other ads I was getting in Internet Explorer.

The problem with pop-ups such as this one is that it can be popped up by many variants of adware. This makes it impossible to say exactly what you need to remove to stop the pop-ups.

So, what can be done? To remove the check-live.com pop-up ads you need to examine your system for adware or other types of unwanted software and uninstall it. Here’s my suggested removal procedure:

  1. What software do you have installed if you look in the Add/Remove programs dialog in the Windows Control Panel? Something that you don’t remember installing yourself or that was recently installed?
  2. You can also examine the add-ons you installed in your browsers. Same thing here, do you see something that you don’t remember installing?
  3. If that didn’t help, I’d recommend a scan with FreeFixer to manually track down the adware. FreeFixer is a freeware tool that I’m working on that scans your computer at lots of locations, such as browser add-ons, processes, Windows services, recently modified files, etc. If you want to get additional details about a file in the scan result, you can click the More Info link for that file and a web page will open up with a VirusTotal report which will be very useful to determine if the file is safe or malware:

    FreeFixer More Info link example
    An example of FreeFixer’s “More Info” links. Click for full size.

Here’s a video guide showing how to remove pop-up ads with FreeFixer:

Did this blog post help you to remove the check-live.com pop-up ads? Please let me know or how I can improve this blog post.

Thank you!

Remove flavortoes.country Pop Up Surveys

Does this sound like your story? You see pop-up adverts from flavortoes.country while browsing web sites that generally don’t advertise in pop-up windows. The pop-ups manage to escape the built-in pop-up blockers in Google Chrome, Mozilla Firefox, Internet Explorer or Safari. Maybe the flavortoes.country pop-ups appear when clicking search results from Google? Or does the pop-ups appear even when you’re not browsing?

Here’s how the flavortoes.country pop-up survey looked like when I got it on my machine:

flavortoes.country

If this description sounds like your story, you probably have some adware installed on your machine that pops up the flavortoes.country ads. Contacting the site owner would be a waste of time. The advertisements are not coming from them. I’ll try help you with the flavortoes.country removal in this blog post.

Those that have been visiting this blog already know this, but here we go: Not long ago I dedicated some of my lab machines and deliberately installed a few adware programs on them. I have been observing the behaviour on these machines to see what kinds of advertisements that are displayed. I’m also looking on other interesting things such as if the adware updates itself automatically, or if it installs additional unwanted software on the systems. I first found the flavortoes.country pop-up on one of these lab machines.

flavortoes.country resolves to the 184.73.247.179 address and cekzz.super-promo.flavortoes.country to 104.237.143.198. flavortoes.country was registered on 2015-01-07.

So, how do you remove the flavortoes.country pop-up ads? On the machine where I got the flavortoes.country ads I had TinyWallet, BlockAndSurf and BrowserWarden installed. I removed them with FreeFixer and that stopped the flavortoes.country pop-ups and all the other ads I was getting in Mozilla Firefox.

The bad news with pop-ups such as this one is that it can be initiated by many variants of adware, not just the adware running on my computer. This makes it impossible to say exactly what you need to remove to stop the pop-ups.

So, what should done to solve the problem? To remove the flavortoes.country pop-up ads you need to check your system for adware or other types of unwanted software and uninstall it. Here’s my suggested removal procedure:

  1. Review what programs you have installed in the Add/Remove programs dialog in the Windows Control Panel. Do you see something that you don’t remember installing or that was recently installed?
  2. You can also check the add-ons you installed in Chrome, Firefox, Internet Explorer or Safari. Same thing here, do you see anything that you don’t remember installing?
  3. If that didn’t solve the problem, you can give FreeFixer a try. FreeFixer is built to assist users when manually tracking down adware and other types of unwanted software. It is a freeware utility that I’ve been working since 2006 and it scans your system at lots of locations where unwanted software is known to hook into your system. If you would like to get additional details about a file in FreeFixer’s scan result, you can just click the More Info link for that file and a web page with a VirusTotal report will open up, which can be very useful to determine if the file is safe or malware:

    FreeFixer More Info link example
    An example of FreeFixer’s “More Info” links. Click for full size.

Here’s a video tutorial which shows FreeFixer in action removing adware that caused pop-up ads:

Did this blog post help you to remove the flavortoes.country pop-up ads? Please let me know or how I can improve this blog post.

Thank you!

HTTP 503 – “temporarily closed for maintainance” on FreeFixer.com and other anti-malware sites

Just wanted let you know about a nasty piece of malware that blocks access to many of the anti-virus sites out there. Freefixer.com is one of them. If you see a HTTP 503 error message saying:

“The site is temporarily closed for maintainance. Please try again later.”

when visiting freefixer.com and other sites you have this infection, or some variant of it. Notice that “maintainance” is spelled incorrectly. A few users had already reported this issue to me, starting in the beginning of January 2015. I first thought I had made some configuration error at the web server but I could not find any issue, nor that spelling error.

Today, Martin who is located in Hamburg, Germany, reported that he had been able to track down the root caused. I’ve not been able to get my hands on this malware myself, so I cannot verify it, but according to him nothing showed up in FreeFixer, nor in any of the 3 anti-rootkit scanners he tried.

However, after rebooting from the live Knoppix Linux DVD he was able to track down a malware driver called msreadyboost.sys, located in C:\WINDOWS\system32\drivers. After deleting this driver the system operated normally again.

Thanks Martin!  Good job!

Do you also see the HTTP 503 message? Did the removal of msreadyboost.sys solve the problem?

 

Remove servingspot.com Pop Up Ads

Did you just get a pop-up from servingspot.com and wonder where it came from? Did the servingspot.com ad appear to have been launched from a web site that under normal circumstances don’t use aggressive advertising such as pop-up windows? Or did the servingspot.com pop-up show up while you clicked a link on one of the big search engines, such as Google, Bing or Yahoo?

Here is how the servingspot.com ad looked like on my machine:

servingspot.com pop-up

(I know, lots of watermarks. Have to do it to stop the copy-cats.)

If you also see this on your computer, you presumably have some adware installed on your system that pops up the servingspot.com ads. So there’s no use contacting the site owner. The ads are not coming from them. I’ll do my best to help you with the servingspot.com removal in this blog post.

I found the servingspot.com pop-up on one of the lab computers where I have some adware running. I’ve talked about this in some of the previous blog posts. The adware was installed on purpose, and from time to time I check if something new has appeared, such as pop-up windows, new tabs in the browsers, injected ads on web site that usually don’t show ads, or if some new files have been saved to the hard-drive.

servingspot.com was registered on 2014-10-26.

So, how do you remove the servingspot.com pop-up ads? On the machine where I got the servingspot.com ads I had TinyWallet, BlockAndSurf and BrowserWarden installed. I removed them with FreeFixer and that stopped the servingspot.com pop-ups and all the other ads I was getting in Mozilla Firefox.

It seems as servingspot.com is getting quite a lot of traffic, based on Alexa’s traffic rank:

servingspot.com alexa traffic rank

The problem with this type of pop-up is that it can be initiated by many variants of adware. This makes it impossible to say exactly what you need to remove to stop the pop-ups.

So, what can be done? To remove the servingspot.com pop-up ads you need to review your machine for adware or other types of unwanted software and uninstall it. Here’s my suggested removal procedure:

The first thing I would do to remove the servingspot.com pop-ups is to examine the programs installed on the machine, by opening the “Uninstall programs” dialog. You can open this dialog from the Windows Control Panel. If you are using one of the more recent versions of Windows OS you can just type in “uninstall” in the Control Panel’s search field to find that dialog:
Uninstall a program search

Click on the “Uninstall a program” link and the Uninstall programs dialog will open up:
Uninstall a program dialog

Do you see something shady listed there or something that you don’t remember installing? Tip: Sort on the “Installed On” column to see if some program was installed approximately about the same time as you started seeing the servingspot.com pop-ups.

The next thing to check would be your browser’s add-ons. Adware often show up under the add-ons dialog in Mozilla Firefox, Google Chrome, Internet Explorer or Safari. Is there something that looks suspicious? Something that you don’t remember installing?
Firefox add-ons manager

I think you will be able to find and remove the adware with the steps outlined above, but in case that did not work you can try the FreeFixer removal tool to identify and remove the adware. FreeFixer is a freeware tool that I started develop many years ago. It’s a tool designed to manually find and uninstall unwanted software. When you’ve identified the unwanted files you can simply tick a checkbox and click on the Fix button to remove the unwanted file.

FreeFixer’s removal feature is not locked like many other removal tools out there. It will not require you to pay a fee just when you are about to remove the unwanted files.

And if you’re having issues deciding if a file is safe or malware in the FreeFixer scan report, click on the More Info link for the file. That will open up a web page which contains additional details about the file. On that web page, check out the VirusTotal report which can be very useful:

FreeFixer More Info link example
An example of FreeFixer’s “More Info” links. Click for full size.

Here’s a video guide showing how to remove pop-up ads with FreeFixer:

Did this blog post help you to remove the servingspot.com pop-up ads? Please let me know or how I can improve this blog post.

Thank you!

Update 2015-02-22: The servingspot.com ads are still popping up:

servingspot.com pop up

World Setup (New Media Holdings Ltd.) – 11% Detection Rate – InstallCore

Hello readers! Just wanted to give you heads-up on suspicious file I found right now. The file is named ChromeSetup.exe and digitally signed by World Setup (New Media Holdings Ltd.).

It’s possible to view additional information about the certificate by right-clicking on the file, choosing properties and then clicking on the Digital Signatures tab. According to the certificate we can see that World Setup (New Media Holdings Ltd.) appears to be located in Tel Aviv, Israel and that the certificate is issued by GlobalSign CodeSigning CA – G2.

World Setup (New Media Holdings Ltd.) certificate

The problem is that ChromeSetup.exe is not an official Google Chrome download. If it was, it would be digitally signed by Google Inc.. Here’s how the authentic Google Chrome looks like when you double click on it. Notice that the “Verified publisher” says “Google Inc”.
Chrome Google Inc publisher

After uploading the World Setup (New Media Holdings Ltd.) file – ChromeSetup.exe – to VirusTotal, it was clear that it’s probably better to stay away from file than running it. The detection rate was 11% and some of the detection names were: ADWARE/InstallCore.Gen, Application.Win32.InstallCore.DR and InstallCore (fs).

Since you probably came here after finding a download that was digitally signed by World Setup (New Media Holdings Ltd.), please share what kind of download it was and if it was detected by the antimalware scanners at VirusTotal.

Thanks for reading.

Setup Delivery (Fried Cookie Ltd.) – 21% Detection Rate – InstallCore

Hi there! Just wanted to give you the heads up on a publisher called Setup Delivery (Fried Cookie Ltd.). By looking at the certificate we can see that Setup Delivery (Fried Cookie Ltd.) appears to be located in Tel Aviv in Israel.

Setup Delivery (Fried Cookie Ltd.) certificate

So, why did I put up this blog post? Well, the thing is that the Setup Delivery (Fried Cookie Ltd.) file is detected by many of the scanners, according to VirusTotal. Avira names installer_jdownloader_English.exe as ADWARE/InstallCore.Gen7, Comodo classifies it as Application.Win32.FriedCookie.CIRK, Sophos detects it as Install Core and VIPRE classifies it as InstallCore (fs)

Setup Delivery virustotal

Did you also find an Setup Delivery (Fried Cookie Ltd.)? Do you remember the download link? Please post it in the comments below and I’ll upload it to VirusTotal to see if that one is also detected.

Thank you for reading.

Yes Apps – 36% Detection Rate – OutBrowse

Welcome! Short on time today, but I just wanted to give you the heads up on a publisher called Yes Apps.Yes Apps UAC

Typically you’d see the Yes Apps publisher name appear when double-clicking on the installer_jdownloader_English.exe file: You can also look at the Yes Apps certificate and digital signature by looking under the Digital Signatures tab on the file’s properties. According to the certificate, Yes Apps is located in Dublin, Ireland.

Yes Apps certificate

After uploading the Yes Apps file – installer_jdownloader_English.exe – to VirusTotal, it was clear that it’s probably better to delete the file than running it. The detection rate was 36% and some of the detection names were: Downloader.DGR, APPL/Downloader.Gen, PUP.Optional.OutBrowse, Adware-OutBrowse.e and Trojan.Win32.Generic!BT.

Yes Apps virustotal

Did you also find a file signed by Yes Apps? What kind of download was it and where did you find it?

Thank you for reading.

Nextup – 30% Detection Rate – PUA.Verti / NextUp / Rocketfuel Installer

Hi there! Another short post this evening. Just wanted to give you the heads up on a publisher called Nextup.

Nextup UAC

If you have a Nextup file on your machine you may have noticed that Nextup is displayed as the publisher in the UAC dialog when double-clicking on the file. To get more details on the publisher, you can view the certificate by right-clicking on the file, and looking under the Digital Signatures tab. According to the embedded certificate we can see that Nextup seems to be located in Bellevue, Washington in US and that the certificate is issued by COMODO Code Signing CA 2.

Nextup certificate

After uploading the Nextup file – MediaPlayerClassicInstaller.exe – to VirusTotal, it was clear that it’s probably better to delete the file than running it. The detection rate was 30% and some of the detection names were: PUA.Verti, NextUp and Rocketfuel Installer (fs).

Nextup virustotal

Did you also run into a download that was signed by Nextup? What kind of download was it and was it detected by the anti-virus progams at VirusTotal? Please share by posting a comment.

Thanks for reading.

Install Path Ltd – 25% Detection Rate – Strictor, Amonetize

Hi there! Sorry for the silence for the last days. I’ve been having a few days off.  Anyway, I’m back on the blog again.

Did you just download something to your system digitally signed by Install Path Ltd? Then read on..

Install Path LTD comodo

By examining the embedded certificate, we can see that Install Path Ltd is located in Israel. The certificate is issued by COMODO RSA Code Signing CA. The certificate appears to be quite new.

Install Path Ltd certificate

So, why did I put up this blog post? Well, the thing is that the Install Path Ltd file is detected by many of the scanners, according to VirusTotal. Avast detects Setup__6741_i1454683454_il235.exe as Win32:Rootkit-gen [Rtk], AVG calls it InstallPath.7F5 , Avira detects it as ADWARE/Adware.Gen2, BitDefender calls it Gen:Variant.Adware.Strictor.75886, ESET-NOD32 classifies it as a variant of Win32/Amonetize.CX, Malwarebytes classifies it as PUP.Optional.Bundle and Panda calls it PUP/MultiToolbar.A.

Install Path Ltd virustotal

Did you also find an Install Path Ltd? Do you remember the download link? Please post it in the comments below and I’ll upload it to VirusTotal to see if that one is also detected.

Thank you for reading.

Update 2015-03-03: Found another Install Path file. The detection was almost the same: 28%.

Remove kongregate.com Pop Up Ads Caused By Adware

Does this sound like what you are seeing right now? You see pop-up ads from kongregate.com appearing in new tabs while browsing at sites that usually don’t advertise with pop-ups. The pop-ups manage to escape the built-in pop-up blockers in Chrome, Firefox, Internet Explorer or Safari. Perhaps the kongregate.com pop-ups show up when clicking search results from Google? Or does the pop-ups show up even when you’re not browsing?

Here is how the kongregate.com ad looked like on my system:

kongregate.com pop up

Does this sound like your computer, you almost certainly have some adware installed on your system that pops up the kongregate.com ads. So there’s no idea contacting the owner of the web site you currently were browsing. The ads are not coming from them. I’ll do my best to help you with the kongregate.com removal in this blog post.

Those that have been reading this blog already know this, but for new visitors: Recently I dedicated a few of my lab computers and intentionally installed some adware programs on them. Since then I have been monitoring the actions on these machines to see what kinds of advertisements that are displayed. I’m also looking on other interesting things such as if the adware auto-updates, or if it downloads additional unwanted software on the machines. I first observed the kongregate.com pop-up on one of these lab machines.

So, how do you remove the kongregate.com pop-up ads? On the machine where I got the kongregate.com ads I had GamesDesktop, MedPlayerNewVersion, Movie Wizard and istartsurf installed. I removed them with FreeFixer and that stopped the kongregate.com pop-ups and all the other ads I was getting in Mozilla Firefox.

The problem with this type of pop-up is that it can be popped up by many variants of adware. This makes it impossible to say exactly what you need to remove to stop the pop-ups.

Anyway, here’s my suggestion for the kongregate.com ads removal:

  1. What software do you have installed if you look in the Add/Remove programs dialog in the Windows Control Panel? Something that you don’t remember installing yourself or that was recently installed?
  2. You can also review the add-ons that you have in your browser. Same thing here, do you see something that you don’t remember installing?
  3. If that didn’t help, I’d recommend a scan with FreeFixer to manually track down the adware. FreeFixer is a freeware tool that I’m working on that scans your computer at lots of locations, such as browser add-ons, processes, Windows services, recently modified files, etc. If you want to get additional details about a file in the scan result, you can click the More Info link for that file and a web page will open up with a VirusTotal report which will be very useful to determine if the file is safe or malware:

    FreeFixer More Info link example
    An example of FreeFixer’s “More Info” links. Click for full size.

Did this blog post help you to remove the kongregate.com pop-up ads? Please let me know or how I can improve this blog post.

Thank you!