Does this sound like your story? You see pop-up ads from ash.coupbat.com while browsing sites that generally don’t advertise in pop-up windows. The pop-ups manage to circumvent the built-in pop-up blockers in Google Chrome, Mozilla Firefox, Internet Explorer or Safari. Perhaps the ash.coupbat.com pop-ups appear when clicking search results from Google? Or does the pop-ups appear even when you’re not browsing?

Here’s how the ash.coupbat.com pop-up looked like when I got it on my computer:

(Sorry for the ridiculous use of watermarking. If I don’t add them my screenshots always show up at some copy-cat blogs.)

If this description sounds like what you are seeing, you almost certainly have some adware installed on your machine that pop up the ash.coupbat.com ads. So don’t send angry emails to the site you were browsing, the ads are presumably not coming from them, but from the adware on your machine. I’ll try help you to remove the ash.coupbat.com in this blog post.

If you have been spending some time on this blog already know this, but if you are new: Recently I dedicated a few of my lab machines and purposely installed a few adware programs on them. I’ve been monitoring the actions on these systems to see what kinds of advertisements that are displayed. I’m also looking on other interesting things such as if the adware updates itself, or if it installs additional unwanted software on the systems. I first noticed the ash.coupbat.com pop-up on one of these lab machines.

So, how do you remove the ash.coupbat.com pop-up ads? On the machine where I got the ash.coupbat.com ads I had TinyWallet, BrowserWarden and BlockAndSurf installed. I removed them with FreeFixer and that stopped the ash.coupbat.com pop-ups and all the other ads I was getting in Firefox.

BlockAndSurf was the adware that caused the pop-ups in my case. I could see this since it was kind enough to label the pop-up ad with “Ads by BlockAndSurf“:

What label did your pop-up ad have? Please share in the comments area.

The issue with this type of pop-up is that it can be launched by many variants of adware. I think that adware such as NewPlayer, CheckMeUp, Salus and SaferSurf can also be responsible for the ash.coupbat.com popups. And there are probably other variants too. This makes it impossible to say exactly what you need to remove to stop the pop-ups.

Anyway, here’s my suggestion for the ash.coupbat.com ads removal:

The first thing I would do to remove the ash.coupbat.com pop-ups is to examine the software installed on the machine, by opening the “Uninstall programs” dialog. You can find this dialog from the Windows Control Panel. If you are using one of the more recent versions of Windows Operating System you can just type in “uninstall” in the Control Panel’s search field to find that dialog:

Click on the “Uninstall a program” link and the Uninstall programs dialog will open up:

Do you see something strange-looking in there or something that you don’t remember installing? Tip: Sort on the “Installed On” column to see if some program was installed about the same time as you started observing the ash.coupbat.com pop-ups.

The next thing to check would be your browser’s add-ons. Adware often appear under the add-ons menu in Google Chrome, Mozilla Firefox, Internet Explorer, Safari or Opera. Is there something that looks suspicious? Anything that you don’t remember installing?

I think most users will be able to identify and remove the adware with the two steps outlined above, but in case that did not work you can try the FreeFixer removal tool to identify and remove the adware. FreeFixer is a freeware tool that I’ve developed since 2006. It’s a tool designed to manually identify and uninstall unwanted software. When you’ve found the unwanted files you can simply tick a checkbox and click on the Fix button to remove the unwanted file.

FreeFixer’s removal feature is not locked like many other removal tools out there. It won’t ask pay a fee just when you are about to remove the unwanted files.

And if you’re having difficulties determining if a file is clean or unsafe in the FreeFixer scan report, click on the More Info link for the file. That will open up your web browser with a page which contains more details about the file. On that web page, check out the VirusTotal report which can be quite useful:

Are you a Mac or Linux user and get the ash.coupbat.com pop-ups? What did you do to stop the pop-up in your browser? Please share in the comments below. Thanks!

Did this blog post help you to remove the ash.coupbat.com pop-ups ads? Please let me know or how I can improve this blog post.

Thank you!