Did you just get a pop-up from branchjuice.kim and wonder where it came from? Did the branchjuice.kim ad appear to have been launched from a web site that under normal circumstances don’t use aggressive advertising such as pop-up windows? Or did the branchjuice.kim pop-up show up while you clicked a link on one of the major search engines, such as Google, Bing or Yahoo?

Here’s a screen capture of the branchjuice.kim pop-up survey when it showed up on my computer:

Does this sound like your story, you probably have some adware installed on your system that pops up the branchjuice.kim ads. So there’s no use contacting the site owner. The ads are not coming from them. I’ll try help you with the branchjuice.kim removal in this blog post.

Those that have been following this blog already know this, but here we go: Recently I dedicated a few of my lab machines and wilfully installed some adware programs on them. I’ve been observing the behaviour on these machines to see what kinds of advertisements that are displayed. I’m also looking on other interesting things such as if the adware updates itself automatically, or if it downloads additional unwanted software on the computers. I first spotted the branchjuice.kim pop-up on one of these lab machines.

rgtzz.super-promo.branchjuice.kim resolves to 45.56.84.58 and branchjuice.kim to the 184.73.247.179 IP address. branchjuice.kim was registered on 2015-02-05.

So, how do you remove the branchjuice.kim pop-up ads? On the machine where I got the branchjuice.kim ads I had TinyWallet, BrowserWarden and BlockAndSurf installed. I removed them with FreeFixer and that stopped the branchjuice.kim pop-ups and all the other ads I was getting in Mozilla Firefox.

The issue with popups like this one is that it can be launched by many variants of adware, not just the adware running on my machine. This makes it impossible to say exactly what you need to remove to stop the pop-ups.

So, what can be done to solve the problem? To remove the branchjuice.kim pop-up ads you need to examine your system for adware or other types of unwanted software and uninstall it. Here’s my suggested removal procedure:

The first thing I would do to remove the branchjuice.kim pop-ups is to examine the programs installed on the machine, by opening the “Uninstall programs” dialog. You can find this dialog from the Windows Control Panel. If you are using one of the more recent versions of Windows you can just type in “uninstall” in the Control Panel’s search field to find that dialog:

Click on the “Uninstall a program” link and the Uninstall programs dialog will open up:

Do you see something dubious in there or something that you don’t remember installing? Tip: Sort on the “Installed On” column to see if something was installed approximately about the same time as you started seeing the branchjuice.kim pop-ups.

Then you can examine you browser add-ons. Adware often show up under the add-ons dialog in Google Chrome, Mozilla Firefox, Internet Explorer, Safari or Opera. Is there anything that looks suspicious? Something that you don’t remember installing?

I think you will be able to track down and uninstall the adware with the steps outlined above, but in case that did not work you can try the FreeFixer removal tool to identify and remove the adware. FreeFixer is a freeware tool that I started develop many years ago. It’s a tool designed to manually track down and uninstall unwanted software. When you’ve found the unwanted files you can simply tick a checkbox and click on the Fix button to remove the unwanted file.

FreeFixer’s removal feature is not crippled like many other removal tools out there. It won’t require you to pay for the program just when you are about to remove the unwanted files.

And if you’re having difficulties determining if a file is legitimate or malware in FreeFixer’s scan report, click on the More Info link for the file. That will open up a web page which contains additional details about the file. On that web page, check out the VirusTotal report which can be quite useful:

Here you can see FreeFixer in action removing pop-up ads:

Did you find any adware on your machine? Did that stop the branchjuice.kim ads? Please post the name of the adware you uninstalled from your machine in the comment below.

Thank you!