Did you just get a pop-up from cleaninstalls5.com and ask yourself where it came from? Did the cleaninstalls5.com ad appear to have been launched from a web site that under normal circumstances don’t use aggressive advertising such as pop-up windows? Or did the cleaninstalls5.com popup show up while you clicked a link on one of the major search engines, such as Google, Bing or Yahoo?

Here is a screenshot on the cleaninstalls5.com pop-up from my system:

Does this sound like your computer, you most likely have some adware installed on your machine that pops up the cleaninstalls5.com ads. There’s no use contacting the owners of the web site you currently were browsing. The ads are not coming from them. I’ll do my best to help you with the cleaninstalls5.com removal in this blog post.

I found the cleaninstalls5.com pop-up on one of the lab computers where I have some adware running. I’ve talked about this in some of the previous blog posts. The adware was installed on purpose, and from time to time I check if anything new has appeared, such as pop-up windows, new tabs in the browsers, injected ads on website that usually don’t show ads, or if some new files have been saved to the hard-drive.

cleaninstalls5.com was registered on 2014-12-29.

So, how do you remove the cleaninstalls5.com pop-up ads? On the machine where I got the cleaninstalls5.com ads I had PriceHorse, PriceLess, OfferBoulevard and SpeedCheck installed. I removed them with FreeFixer and that stopped the cleaninstalls5.com pop-ups and all the other ads I was getting in Mozilla Firefox.

The cleaninstalls5.com domain is attracting quite a lot of traffic, just check out the Alexa traffic rank:

The issue with pop-ups like the one described in this blog post is that it can be launched by many variants of adware. This makes it impossible to say exactly what you need to remove to stop the pop-ups.

So, what can be done to solve the problem? To remove the cleaninstalls5.com pop-up ads you need to examine your system for adware or other types of unwanted software and uninstall it. Here’s my suggested removal procedure:

1. Check what programs you have installed in the Add/Remove programs dialog in the Windows Control Panel. Do you see something that you don’t remember installing or that was recently installed?
2. You can also check the add-ons you have in your browsers. Same thing here, do you see something that you don’t remember installing?
3. If that did not help, you can give FreeFixer a try. FreeFixer is built to assist users when manually tracking down adware and other types of unwanted software. It is a freeware utility that I’ve been working since 2006 and it scans your computer at lots of locations where unwanted software is known to hook into your computer. If you would like to get additional details about a file in FreeFixer’s scan result, you can just click the More Info link for that file and a web page with a VirusTotal report will open up, which can be very useful to determine if the file is safe or malware:

   

Here’s a video guide showing how to remove pop-up ads with FreeFixer:

Did you find any adware on your machine? Did that stop the cleaninstalls5.com ads? Please post the name of the adware you uninstalled from your machine in the comment below.

Thank you!