Did you just get a pop-up from epanelsurvey.com and wonder where it came from? Did the epanelsurvey.com ad appear to have been popped up from a web site that under normal circumstances don’t use advertising such as pop-up windows? Or did the epanelsurvey.com pop-up show up while you clicked a link on one of the major search engines, such as Google, Bing or Yahoo?

Here is a screenshot on the epanelsurvey.com pop-up from my system:

If you also see this on your system, you almost certainly have some adware installed on your system that pops up the epanelsurvey.com ads. Contacting the owner of the web site would be a waste of time. They are not responsible for the ads. I’ll try help you with the epanelsurvey.com removal in this blog post.

Those that have been following this blog already know this, but here we go: A little while back I dedicated some of my lab computers and deliberately installed a few adware programs on them. Since then I have been observing the behaviour on these machines to see what kinds of advertisements that are displayed. I’m also looking on other interesting things such as if the adware updates itself automatically, or if it installs additional unwanted software on the computers. I first found the epanelsurvey.com pop-up on one of these lab computers.

epanelsurvey.com resolves to the 82.221.130.96 IP address. epanelsurvey.com was registered on 2015-06-21.

So, how do you remove the epanelsurvey.com pop-up ads? On the machine where I got the epanelsurvey.com ads I had istartsurf, MedPlayerNewVersion and Movie Wizard installed. I removed them with FreeFixer and that stopped the epanelsurvey.com pop-ups and all the other ads I was getting in Mozilla Firefox.

The issue with pop-ups such as this one is that it can be popped up by many variants of adware, not just the adware running on my system. This makes it impossible to say exactly what you need to remove to stop the pop-ups.

Anyway, here’s my suggestion for the epanelsurvey.com ads removal:

The first thing I would do to remove the epanelsurvey.com pop-ups is to examine the software installed on the machine, by opening the “Uninstall programs” dialog. You can open this dialog from the Windows Control Panel. If you are using one of the more recent versions of Windows you can just type in “uninstall” in the Control Panel’s search field to find that dialog:

Click on the “Uninstall a program” link and the Uninstall programs dialog will open up:

Do you see something suspicious listed there or something that you don’t remember installing? Tip: Sort on the “Installed On” column to see if something was installed approximately about the same time as you started seeing the epanelsurvey.com pop-ups.

The next thing to check would be your browser’s add-ons. Adware often appear under the add-ons dialog in Google Chrome, Mozilla Firefox, Internet Explorer, Safari or Opera. Is there something that looks suspicious? Something that you don’t remember installing?

I think most users will be able to identify and remove the adware with the steps outlined above, but in case that did not work you can try the FreeFixer removal tool to identify and remove the adware. FreeFixer is a freeware tool that I started develop many years ago. It’s a tool built to manually find and remove unwanted software. When you’ve identified the unwanted files you can simply tick a checkbox and click on the Fix button to remove the unwanted file.

FreeFixer’s removal feature is not locked down like many other removal tools out there. It will not require you to pay for the program just when you are about to remove the unwanted files.

And if you’re having difficulties deciding if a file is safe or adware in the FreeFixer scan report, click on the More Info link for the file. That will open up your web browser with a page which contains additional details about the file. On that web page, check out the VirusTotal report which can be very useful:

Here’s a video guide showing how to remove pop-up ads with FreeFixer:

Did you find any adware on your machine? Did that stop the epanelsurvey.com ads? Please post the name of the adware you uninstalled from your machine in the comment below.

Thank you!