Remove js.ourstatsstaticstack.com From Firefox, Chrome and Internet Explorer

This page shows how to remove js.ourstatsstaticstack.com from Mozilla Firefox, Google Chrome and Internet Explorer.

Sound familiar? You see js.ourstatsstaticstack.com in your browser’s status bar or in the network log while browsing sites that usually don’t load any content from third party domains. Maybe the js.ourstatsstaticstack.com domain appear when performing a search at the Google search engine?

Here’s how the js.ourstatsstaticstack.com connection looked like when I got it in the network log on my computer:

js.ourstatsstaticstack.com connection

The following are some of the status bar messages you may see in your browser’s status bar:

  • Waiting for js.ourstatsstaticstack.com…
  • Transferring data from js.ourstatsstaticstack.com…
  • Looking up js.ourstatsstaticstack.com…
  • Read js.ourstatsstaticstack.com
  • Connected to js.ourstatsstaticstack.com…

I’ve also spotted the app.ourstatsstaticstack.com (69.16.175.10), errors.ourstatsstaticstack.com (54.231.33.68) and logs.ourstatsstaticstack.com (69.16.175.10) subdomains.

Does this sound like your computer, you presumably have some potentially unwanted program installed on your machine that makes the js.ourstatsstaticstack.com domain appear in your browser. Contacting the owner for the site you were at would be a waste of time. The js.ourstatsstaticstack.com statusbar messages are not coming from them. I’ll try help you to remove the js.ourstatsstaticstack.com status bar messages in this blog post.

I found js.ourstatsstaticstack.com on one of the lab systems where I have some potentially unwanted programs running. I’ve talked about this in some of the previous blog posts. The potentially unwanted programs was installed on purpose, and from time to time I check if something new has appeared, such as pop-up windows, new tabs in the web browsers, injected ads on site that usually don’t show ads, or if some new files have been saved to the hard-drive.

js.ourstatsstaticstack.com resolves to the 69.16.175.42 address and ourstatsstaticstack.com to 208.109.4.201. js.ourstatsstaticstack.com was created on 2014-02-18.

So, how do you remove js.ourstatsstaticstack.com from your browser? On the machine where js.ourstatsstaticstack.com showed up in the status bar I had TornTV installed. I removed it with FreeFixer and that stopped the browser from loading data from js.ourstatsstaticstack.com.

The problem with this type of status bar message is that it can be caused by many variants of potentially unwanted programs. This makes it impossible to say exactly what you need to remove to stop the status bar messages.

So, what can be done? To remove js.ourstatsstaticstack.com you need to examine your computer for potentially unwanted programs and uninstall them. Here’s my suggested removal procedure:

The first thing I would do to remove js.ourstatsstaticstack.com is to examine the software installed on the machine, by opening the “Uninstall programs” dialog. You can find this dialog from the Windows Control Panel. If you are using one of the more recent versions of Windows Operating System you can just type in “uninstall” in the Control Panel’s search field to find that dialog:
Uninstall a program search

Click on the “Uninstall a program” link and the Uninstall programs dialog will open up:
Uninstall a program dialog

Do you see something strange-looking listed there or something that you don’t remember installing? Tip: Sort on the “Installed On” column to see if something was installed about the same time as you started observing the js.ourstatsstaticstack.com status bar messages.

Then you can examine you browser add-ons. Potentially unwanted program often appear under the add-ons dialog in Google Chrome, Mozilla Firefox, Internet Explorer or Safari. Is there anything that looks suspicious? Something that you don’t remember installing?
Firefox add-ons manager

I think most users will be able to identify and remove the potentially unwanted program with the steps outlined above, but in case that did not work you can try the FreeFixer removal tool to identify and remove the potentially unwanted program. FreeFixer is a freeware tool that I started develop about 8 years ago. Freefixer is a tool designed to manually track down and uninstall unwanted software. When you’ve tracked down the unwanted files you can simply tick a checkbox and click on the Fix button to remove the unwanted file.

FreeFixer’s removal feature is not crippled like many other removal tools out there. It won’t require you to pay a fee just when you are about to remove the unwanted files.

And if you’re having troubles deciding if a file is safe or potentially unwanted in FreeFixer’s scan report, click on the More Info link for the file. That will open up your browser with a page which contains more information about the file. On that web page, check out the VirusTotal report which can be quite useful:

FreeFixer More Info link example
An example of FreeFixer’s “More Info” links. Click for full size.

Did this blog post help you to remove js.ourstatsstaticstack.com? Please let me know or how I can improve this blog post.

Thank you!

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