Remove jsl.infostatsvc.com From Firefox, Chrome and Internet Explorer

This page shows how to remove jsl.infostatsvc.com from Mozilla Firefox, Google Chrome and Internet Explorer.

Does this sound like what you are seeing right now? You see jsl.infostatsvc.com in your browser’s status bar while browsing web sites that generally don’t load any content from third party domains. Maybe the jsl.infostatsvc.com domain show up when performing a search at the Google.com search engine?

Here is how the jsl.infostatsvc.com status bar message looked like on my computer while searching at my favourite search engine Google:

jsl.infostatsvc.com status bar

The following are some of the statusbar messages you may see in your browser’s status bar:

  • Waiting for jsl.infostatsvc.com…
  • Transferring data from jsl.infostatsvc.com…
  • Looking up jsl.infostatsvc.com…
  • Read jsl.infostatsvc.com
  • Connected to jsl.infostatsvc.com…

If this description sounds like your computer, you probably have some potentially unwanted program installed on your machine that makes the jsl.infostatsvc.com domain appear in your browser. So there’s no idea contacting the owner of the web site you were browsing. The jsl.infostatsvc.com statusbar messages are not coming from them. I’ll do my best to help you with the jsl.infostatsvc.com removal in this blog post.

I found jsl.infostatsvc.com on one of the lab computers where I have some potentially unwanted programs running. I’ve talked about this in some of the previous blog posts. The potentially unwanted programs was installed on purpose, and from time to time I check if something new has appeared, such as pop-up windows, new tabs in the browsers, injected ads on website that usually don’t show ads, or if some new files have been saved to the hard-drive.

jsl.infostatsvc.com was created on 2013-07-23. jsl.infostatsvc.com resolves to the 70.186.131.246 IP address. The domain is protected by Domains By Proxy LLC.

If you are wondering if there are many others out seeing jsl.infostatsvc.com in the browser, the answer is probably yes. Check out the traffic rank from Alexa:

infostatsvc.com traffic

The bad news with this type of status bar message is that it can probably be caused by many variants of potentially unwanted programs. This makes it impossible to say exactly what you need to remove to stop the status bar messages.

So, what can be done? To remove jsl.infostatsvc.com you need to examine your computer for potentially unwanted programs and uninstall them. Here’s my suggested removal procedure:

The first thing I would do to remove jsl.infostatsvc.com is to examine the programs installed on the machine, by opening the “Uninstall programs” dialog. You can open this dialog from the Windows Control Panel. If you are using one of the more recent versions of Windows you can just type in “uninstall” in the Control Panel’s search field to find that dialog:
Uninstall a program search

Click on the “Uninstall a program” link and the Uninstall programs dialog will open up:
Uninstall a program dialog

Do you see something shady in there or something that you don’t remember installing? Tip: Sort on the “Installed On” column to see if something was installed approximately about the same time as you started seeing the jsl.infostatsvc.com status bar messages.

Then you can examine you browser add-ons. Potentially unwanted program often show up under the add-ons dialog in Mozilla Firefox, Google Chrome, Internet Explorer or Safari. Is there something that looks suspicious? Anything that you don’t remember installing?
Firefox add-ons manager

I think most users will be able to track down and uninstall the potentially unwanted program with the steps outlined above, but in case that did not work you can try the FreeFixer removal tool to identify and remove the potentially unwanted program. FreeFixer is a freeware tool that I started develop about 8 years ago. Freefixer is a tool built to manually find and uninstall unwanted software. When you’ve found the unwanted files you can simply tick a checkbox and click on the Fix button to remove the unwanted file.

FreeFixer’s removal feature is not locked down like many other removal tools out there. It won’t require you to pay for the program just when you are about to remove the unwanted files.

And if you’re having difficulties determining if a file is clean or potentially unwanted in FreeFixer’s scan result, click on the More Info link for the file. That will open up your browser with a page which contains more details about the file. On that web page, check out the VirusTotal report which can be quite useful:

FreeFixer More Info link example
An example of FreeFixer’s “More Info” links. Click for full size.

Did you find any potentially unwanted program on your machine? Did that stop jsl.infostatsvc.com? Please post the name of the potentially unwanted program you uninstalled from your machine in the comment below.

Thank you!