Remove web.sendmessagebox.com from Firefox, Chrome and Internet Explorer

This page shows how to remove web.sendmessagebox.com from Mozilla Firefox, Google Chrome and Internet Explorer.

Sound familiar? You see web.sendmessagebox.com in your web browser’s status bar while browsing sites that commonly don’t load any content from third party domains. Perhaps the web.sendmessagebox.com domain appear when performing a search at the Google.com search engine?

Here’s how the web.sendmessagebox.com status bar message looked like when I got it on my machine in the network log:

web.sendmessagebox.com connection

The following are some of the status bar messages you may see in your browser’s status bar:

  • Waiting for web.sendmessagebox.com…
  • Transferring data from web.sendmessagebox.com…
  • Looking up web.sendmessagebox.com…
  • Read web.sendmessagebox.com
  • Connected to web.sendmessagebox.com…

Does this sound like what you see your machine, you most likely have some potentially unwanted program installed on your computer that makes the web.sendmessagebox.com domain appear in your browser. Contacting the owner of the web site you were browsing would be a waste of time. They are not responsible for the web.sendmessagebox.com status bar messages. I’ll try help you to remove the web.sendmessagebox.com status bar messages in this blog post.

I found web.sendmessagebox.com on one of the lab computers where I have some potentially unwanted programs running. I’ve talked about this in some of the previous blog posts. The potentially unwanted programs was installed on purpose, and from time to time I check if anything new has appeared, such as pop-up windows, new tabs in the web browsers, injected ads on site that usually don’t show advertisements, or if some new files have been saved to the hard-drive.

web.sendmessagebox.com was registered on 2014-08-11. web.sendmessagebox.com resolves to the 50.22.215.31 IP address.

So, how do you remove web.sendmessagebox.com from your web browser? On the machine where web.sendmessagebox.com showed up in the status bar I had SalePlus, YouTubeAdBlocke and IStart 5.3.7 installed. I removed them with FreeFixer and that stopped the web browser from loading data from web.sendmessagebox.com.

The issue with status bar messages like the one described in this blog post is that it can be caused by many variants of potentially unwanted programs, not just the potentially unwanted program running on my system. This makes it impossible to say exactly what you need to remove to stop the status bar messages.

So, what should done to solve the problem? To remove web.sendmessagebox.com you need to review your computer for potentially unwanted programs and uninstall them. Here’s my suggested removal procedure:

The first thing I would do to remove web.sendmessagebox.com is to examine the programs installed on the machine, by opening the “Uninstall programs” dialog. You can find this dialog from the Windows Control Panel. If you are using one of the more recent versions of Windows you can just type in “uninstall” in the Control Panel’s search field to find that dialog:
Uninstall a program search

Click on the “Uninstall a program” link and the Uninstall programs dialog will open up:
Uninstall a program dialog

Do you see something strange-looking in there or something that you don’t remember installing? Tip: Sort on the “Installed On” column to see if some program was installed about the same time as you started seeing the web.sendmessagebox.com status bar messages.

Then you can examine you browser add-ons. Potentially unwanted program often appear under the add-ons menu in Mozilla Firefox, Google Chrome, Internet Explorer or Safari. Is there anything that looks suspicious? Something that you don’t remember installing?
Firefox add-ons manager

I think most users will be able to find and remove the potentially unwanted program with the steps outlined above, but in case that did not work you can try the FreeFixer removal tool to identify and remove the potentially unwanted program. FreeFixer is a freeware tool that I started develop about 8 years ago. Freefixer is a tool built to manually identify and remove unwanted software. When you’ve found the unwanted files you can simply tick a checkbox and click on the Fix button to remove the unwanted file.

FreeFixer’s removal feature is not crippled like many other removal tools out there. It will not require you to pay a fee just when you are about to remove the unwanted files.

And if you’re having issues deciding if a file is clean or potentially unwanted in the FreeFixer scan report, click on the More Info link for the file. That will open up a web page which contains additional information about the file. On that web page, check out the VirusTotal report which can be very useful:

FreeFixer More Info link example
An example of FreeFixer’s “More Info” links. Click for full size.

Did you find any potentially unwanted program on your machine? Did that stop web.sendmessagebox.com? Please post the name of the potentially unwanted program you uninstalled from your machine in the comment below.

Thank you!

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