Tag Archives: gen.variant.symmi

CouponSupport – Removal Instructions

Just found another adware, called CouponSupport. As usual with this type of software, it was bundled with another software download. If you have this little CouponSupport bugger running on your machine, you’ll see couponsupport.exe running in the background  in the Windows Task Manager.

The detection rate for couponsupport.exe is impressive. 41 of 50 anti-virus programs detected it. Trojan.Cafelom, Gen:Variant.Symmi, PUP.Optional.MultiPlug.A and ZBot are some of the detection names.

Regarding the removal, there is an entry in the Add/Remove programs dialog, but I have not tried it. Notice the faked “Installed On” date in the screenshot. It was installed today, the 8th of August 2014, not in 2012.

couponsupport uninstall

You can also remove it with FreeFixer with a few clicks. Select the couponsupport.exe file and scheduled task for removal as shown in the screenshots below. You may have to restart your machine to complete the removal.

couponsupport.exe file couponsupport.exe process

Did you also get CouponSupport on your machine? Any idea how you got it?

urlguard.exe is Gen.Variant.Symmi – Removal Instructions

Did you spot urlguard.exe in the Windows Task Manager? Then you have something called Gen.Variant.Symmi running on your machine.

urlguard.exe in the task manager

urlguard.exe is currently detected by 7 of the 52 anti-virus programs over at VirusTotal:urlguard.exe is Gen:Variant.Symmi.9161

You can remove urlguard.exe with FreeFixer by selecting the urlguard.exe file and registry startup entry:

urlguard.exe startup in registryurlguard.exe process

Hope that helped you to get rid of urlguard.exe.

How did you get urlguard.exe on your machine? Please share by posting a comment.