What is CptInstall.exe?

CptInstall.exe is part of Zoom Video Call and developed by Zoom Video Communications, Inc. according to the CptInstall.exe version information.

CptInstall.exe's description is "Zoom Sharing"

CptInstall.exe is digitally signed by Zoom Video Communications, Inc..

CptInstall.exe is usually located in the 'c:\users\%USERNAME%\appdata\local\temp\' folder.

None of the anti-virus scanners at VirusTotal reports anything malicious about CptInstall.exe.

If you have additional information about the file, please share it with the FreeFixer users by posting a comment at the bottom of this page.

Vendor and version information [?]

The following is the available information on CptInstall.exe:

PropertyValue
Product nameZoom Video Call
Company nameZoom Video Communications, Inc.
File descriptionZoom Sharing
Internal nameCptControl
Original filenameCptControl.exe
CommentsZoom Video Meeting
Legal copyrightCopyright (C) 2011-2014 Zoom Video Communications, Inc.
Product version1, 0, 0, 1
File version1, 0, 0, 1

Here's a screenshot of the file properties when displayed by Windows Explorer:

Product nameZoom Video Call
Company nameZoom Video Communications, Inc.
File descriptionZoom Sharing
Internal nameCptControl
Original filenameCptControl.exe
CommentsZoom Video Meeting
Legal copyrightCopyright (C) 2011-2014 Zoom Video C..
Product version1, 0, 0, 1
File version1, 0, 0, 1

Digital signatures [?]

CptInstall.exe has a valid digital signature.

PropertyValue
Signer nameZoom Video Communications, Inc.
Certificate issuer nameDigiCert EV Code Signing CA (SHA2)
Certificate serial number0ac4dc3910d4e5299274e23905ea4cbd

VirusTotal report

None of the 69 anti-virus programs at VirusTotal detected the CptInstall.exe file.

None of the 69 anti-virus programs detected the CptInstall.exe file.

Sandbox Report

The following information was gathered by executing the file inside Cuckoo Sandbox.

Summary

Successfully executed process in sandbox.

Generic

[
    {
        "process_path": "C:\\Users\\cuck\\AppData\\Local\\Temp\\37a29a6bec4f6eac17aa042318b1e6508909cc11562adef39a3ac2912d6b1705.bin",
        "process_name": "37a29a6bec4f6eac17aa042318b1e6508909cc11562adef39a3ac2912d6b1705.bin",
        "pid": 2816,
        "summary": {},
        "first_seen": 1583895187.640625,
        "ppid": 2016
    },
    {
        "process_path": "C:\\Windows\\System32\\lsass.exe",
        "process_name": "lsass.exe",
        "pid": 476,
        "summary": {},
        "first_seen": 1583895187.328125,
        "ppid": 376
    }
]

Signatures

[
    {
        "markcount": 1,
        "families": [],
        "description": "Checks if process is being debugged by a debugger",
        "severity": 1,
        "marks": [
            {
                "call": {
                    "category": "system",
                    "status": 0,
                    "stacktrace": [],
                    "last_error": 0,
                    "nt_status": -1073741515,
                    "api": "IsDebuggerPresent",
                    "return_value": 0,
                    "arguments": {},
                    "time": 1583895187.734625,
                    "tid": 2420,
                    "flags": {}
                },
                "pid": 2816,
                "type": "call",
                "cid": 2
            }
        ],
        "references": [],
        "name": "checks_debugger"
    },
    {
        "markcount": 1,
        "families": [],
        "description": "This executable has a PDB path",
        "severity": 1,
        "marks": [
            {
                "category": "pdb_path",
                "ioc": "d:\\ZoomCode\\EP\\bin\\Release\\CptInstall.pdb",
                "type": "ioc",
                "description": null
            }
        ],
        "references": [],
        "name": "has_pdb"
    },
    {
        "markcount": 1,
        "families": [],
        "description": "Foreign language identified in PE resource",
        "severity": 2,
        "marks": [
            {
                "name": "RT_VERSION",
                "language": "LANG_CHINESE",
                "offset": "0x000090a0",
                "filetype": "data",
                "sublanguage": "SUBLANG_CHINESE_SIMPLIFIED",
                "type": "generic",
                "size": "0x00000388"
            }
        ],
        "references": [],
        "name": "origin_langid"
    }
]

Yara

The Yara rules did not detect anything in the file.

Network

{
    "tls": [],
    "udp": [
        {
            "src": "192.168.56.101",
            "dst": "192.168.56.255",
            "offset": 662,
            "time": 6.1948230266571045,
            "dport": 137,
            "sport": 137
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 2134,
            "time": 6.137598991394043,
            "dport": 5355,
            "sport": 51001
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 2462,
            "time": 4.143179893493652,
            "dport": 5355,
            "sport": 53595
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 2790,
            "time": 6.150068998336792,
            "dport": 5355,
            "sport": 53848
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 3118,
            "time": 4.652220964431763,
            "dport": 5355,
            "sport": 54255
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 3446,
            "time": 3.027521848678589,
            "dport": 5355,
            "sport": 55314
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 3774,
            "time": 4.66371488571167,
            "dport": 1900,
            "sport": 1900
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 7102,
            "time": 4.164482831954956,
            "dport": 3702,
            "sport": 49152
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 11294,
            "time": 6.242401838302612,
            "dport": 1900,
            "sport": 53598
        }
    ],
    "dns_servers": [],
    "http": [],
    "icmp": [],
    "smtp": [],
    "tcp": [],
    "smtp_ex": [],
    "mitm": [],
    "hosts": [],
    "pcap_sha256": "6745fd0cb1dfc8ccac745fc33343c02762bf4a169ee663d9d014e44c04bca0ee",
    "dns": [],
    "http_ex": [],
    "domains": [],
    "dead_hosts": [],
    "sorted_pcap_sha256": "d7cc51909edc9344fc75d196a43d7138eb94af21c4819d940ca9128fa95d5a3b",
    "irc": [],
    "https_ex": []
}

Screenshots

Screenshot from the sandbox

Hashes [?]

PropertyValue
MD5193a6d307bbd56f667a284150add065b
SHA25637a29a6bec4f6eac17aa042318b1e6508909cc11562adef39a3ac2912d6b1705

Error Messages

These are some of the error messages that can appear related to cptinstall.exe:

cptinstall.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

cptinstall.exe - Application Error. The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX". The memory could not be "read/written". Click on OK to terminate the program.

Zoom Sharing has stopped working.

End Program - cptinstall.exe. This program is not responding.

cptinstall.exe is not a valid Win32 application.

cptinstall.exe - Application Error. The application failed to initialize properly (0xXXXXXXXX). Click OK to terminate the application.

What will you do with CptInstall.exe?

To help other users, please let us know what you will do with CptInstall.exe:



What did other users do?

The poll result listed below shows what users chose to do with CptInstall.exe. 0% have voted for removal. Based on votes from 4 users.

Votes
Keep100 %
4
Remove0 %
0

Malware or legitimate?

If you feel that you need more information to determine if your should keep this file or remove it, please read this guide.

Please select the option that best describe your thoughts on the information provided on this web page


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Comments

Please share with the other users what you think about this file. What does this file do? Is it legitimate or something that your computer is better without? Do you know how it was installed on your system? Did you install it yourself or did it come bundled with some other software? Is it running smoothly or do you get some error message? Any information that will help to document this file is welcome. Thank you for your contributions.

I'm reading all new comments so don't hesitate to post a question about the file. If I don't have the answer perhaps another user can help you.

No comments posted yet.

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