What is CptService.exe?
CptService.exe is part of Zoom Video Call and developed by Zoom Video Communications, Inc. according to the CptService.exe version information.
CptService.exe's description is "Zoom Sharing Service"
CptService.exe is digitally signed by Zoom Video Communications, Inc..
CptService.exe is usually located in the 'C:\Program Files (x86)\Common Files\Zoom\Support\' folder.
None of the anti-virus scanners at VirusTotal reports anything malicious about CptService.exe.
If you have additional information about the file, please share it with the FreeFixer users by posting a comment at the bottom of this page.
Vendor and version information [?]
The following is the available information on CptService.exe:
| Property | Value |
|---|---|
| Product name | Zoom Video Call |
| Company name | Zoom Video Communications, Inc. |
| File description | Zoom Sharing Service |
| Internal name | CptService.exe |
| Original filename | CptService.exe |
| Comments | Zoom Video Meeting |
| Legal copyright | © Zoom Video Communications, Inc. All rights reserved. |
| Product version | 5, 0, 2020, 0424 |
| File version | 5, 0, 2020, 0424 |
Here's a screenshot of the file properties when displayed by Windows Explorer:
| Product name | Zoom Video Call |
| Company name | Zoom Video Communications, Inc. |
| File description | Zoom Sharing Service |
| Internal name | CptService.exe |
| Original filename | CptService.exe |
| Comments | Zoom Video Meeting |
| Legal copyright | © Zoom Video Communications, Inc. A.. |
| Product version | 5, 0, 2020, 0424 |
| File version | 5, 0, 2020, 0424 |
Digital signatures [?]
CptService.exe has a valid digital signature.
| Property | Value |
|---|---|
| Signer name | Zoom Video Communications, Inc. |
| Certificate issuer name | DigiCert EV Code Signing CA (SHA2) |
| Certificate serial number | 0510c6b2ff7ab71c786ef572239b1243 |
VirusTotal report
None of the 69 anti-virus programs at VirusTotal detected the CptService.exe file.
Hashes [?]
| Property | Value |
|---|---|
| MD5 | 6a403c1c7deda6500b3e49222c84f06f |
| SHA256 | 9cfe98563e0ca53f44a91c716f13803082289e3cbf7eea60d7f415b9fd567463 |
Error Messages
These are some of the error messages that can appear related to cptservice.exe:
cptservice.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
cptservice.exe - Application Error. The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX". The memory could not be "read/written". Click on OK to terminate the program.
Zoom Sharing Service has stopped working.
End Program - cptservice.exe. This program is not responding.
cptservice.exe is not a valid Win32 application.
cptservice.exe - Application Error. The application failed to initialize properly (0xXXXXXXXX). Click OK to terminate the application.
What will you do with CptService.exe?
To help other users, please let us know what you will do with CptService.exe:
Malware or legitimate?
If you feel that you need more information to determine if your should keep this file or remove it, please read this guide.
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Comments
Please share with the other users what you think about this file. What does this file do? Is it legitimate or something that your computer is better without? Do you know how it was installed on your system? Did you install it yourself or did it come bundled with some other software? Is it running smoothly or do you get some error message? Any information that will help to document this file is welcome. Thank you for your contributions.
I'm reading all new comments so don't hesitate to post a question about the file. If I don't have the answer perhaps another user can help you.
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