What is GenuineService.exe?

GenuineService.exe is part of Autodesk Genuine Service and developed by Autodesk according to the GenuineService.exe version information.

GenuineService.exe's description is "Autodesk Genuine Service"

GenuineService.exe is digitally signed by Autodesk, Inc..

GenuineService.exe is usually located in the 'c:\users\%USERNAME%\appdata\local\programs\autodesk\genuine service\' folder.

None of the anti-virus scanners at VirusTotal reports anything malicious about GenuineService.exe.

If you have additional information about the file, please share it with the FreeFixer users by posting a comment at the bottom of this page.

Vendor and version information [?]

The following is the available information on GenuineService.exe:

PropertyValue
Product nameAutodesk Genuine Service
Company nameAutodesk
File descriptionAutodesk Genuine Service
Internal nameKepler
Original filenameGenuineService.exe
Legal copyrightCopyright 2020 Autodesk Inc. All rights reserved.
Product version3.2.0.0
File version3.2.0.0

Here's a screenshot of the file properties when displayed by Windows Explorer:

Product nameAutodesk Genuine Service
Company nameAutodesk
File descriptionAutodesk Genuine Service
Internal nameKepler
Original filenameGenuineService.exe
Legal copyrightCopyright 2020 Autodesk Inc. All rig..
Product version3.2.0.0
File version3.2.0.0

Digital signatures [?]

GenuineService.exe has a valid digital signature.

PropertyValue
Signer nameAutodesk, Inc.
Certificate issuer nameSymantec Class 3 SHA256 Code Signing CA - G2
Certificate serial number0908daeb9c061e2eb9ba7e26aa62878a

VirusTotal report

None of the 72 anti-virus programs at VirusTotal detected the GenuineService.exe file.

None of the 72 anti-virus programs detected the GenuineService.exe file.

Sandbox Report

The following information was gathered by executing the file inside Cuckoo Sandbox.

Summary

Successfully executed process in sandbox.

Generic

[
    {
        "process_path": "C:\\Windows\\System32\\lsass.exe",
        "process_name": "lsass.exe",
        "pid": 476,
        "summary": {},
        "first_seen": 1594705987.296875,
        "ppid": 376
    }
]

Signatures

[
    {
        "markcount": 1,
        "families": [],
        "description": "The executable contains unknown PE section names indicative of a packer (could be a false positive)",
        "severity": 1,
        "marks": [
            {
                "category": "section",
                "ioc": ".gfids",
                "type": "ioc",
                "description": null
            }
        ],
        "references": [],
        "name": "pe_features"
    }
]

Yara

The Yara rules did not detect anything in the file.

Network

{
    "tls": [],
    "udp": [
        {
            "src": "192.168.56.101",
            "dst": "192.168.56.255",
            "offset": 662,
            "time": 6.120010852813721,
            "dport": 137,
            "sport": 137
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 5442,
            "time": 6.061710834503174,
            "dport": 5355,
            "sport": 51001
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 5770,
            "time": 4.156176805496216,
            "dport": 5355,
            "sport": 53595
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 6098,
            "time": 6.071058988571167,
            "dport": 5355,
            "sport": 53848
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 6426,
            "time": 4.6533849239349365,
            "dport": 5355,
            "sport": 54255
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 6754,
            "time": 2.968702793121338,
            "dport": 5355,
            "sport": 55314
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 7082,
            "time": 4.218588829040527,
            "dport": 1900,
            "sport": 1900
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 18930,
            "time": 4.177442789077759,
            "dport": 3702,
            "sport": 49152
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 27314,
            "time": 6.182907819747925,
            "dport": 1900,
            "sport": 53598
        }
    ],
    "dns_servers": [],
    "http": [],
    "icmp": [],
    "smtp": [],
    "tcp": [],
    "smtp_ex": [],
    "mitm": [],
    "hosts": [],
    "pcap_sha256": "f66364a5f90f852c03c3fb26cd3b76b27688a1cd508337cd32408c41de8742eb",
    "dns": [],
    "http_ex": [],
    "domains": [],
    "dead_hosts": [],
    "sorted_pcap_sha256": "58793664a656737b7c759afe796db95ea6e9b655ff0058f782a931c6b653334a",
    "irc": [],
    "https_ex": []
}

Screenshots

Screenshot from the sandboxScreenshot from the sandbox

Hashes [?]

PropertyValue
MD58a3d4e1c633947b4b0bfc3296f8b4960
SHA256037f336bed2b766cb79621570cbd9ee622b564a60759af733a011e4ff06d63dd

Error Messages

These are some of the error messages that can appear related to genuineservice.exe:

genuineservice.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

genuineservice.exe - Application Error. The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX". The memory could not be "read/written". Click on OK to terminate the program.

Autodesk Genuine Service has stopped working.

End Program - genuineservice.exe. This program is not responding.

genuineservice.exe is not a valid Win32 application.

genuineservice.exe - Application Error. The application failed to initialize properly (0xXXXXXXXX). Click OK to terminate the application.

What will you do with the file?

To help other users, please let us know what you will do with the file:



What did other users do?

The poll result listed below shows what users chose to do with the file. 100% have voted for removal. Based on votes from 2 users.

Votes
Keep0 %
0
Remove100 %
2

NOTE: Please do not use this poll as the only source of input to determine what you will do with the file. Only 2 users has voted so far so it does not offer a high degree of confidence.

Malware or legitimate?

If you feel that you need more information to determine if your should keep this file or remove it, please read this guide.

Please select the option that best describe your thoughts on the information provided on this web page


Free online surveys

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Comments

Please share with the other users what you think about this file. What does this file do? Is it legitimate or something that your computer is better without? Do you know how it was installed on your system? Did you install it yourself or did it come bundled with some other software? Is it running smoothly or do you get some error message? Any information that will help to document this file is welcome. Thank you for your contributions.

I'm reading all new comments so don't hesitate to post a question about the file. If I don't have the answer perhaps another user can help you.

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