What is installassistservice.exe?
installassistservice.exe is part of Wondershare InstallAssist and developed by Wondershare according to the installassistservice.exe version information.
installassistservice.exe's description is "Wondershare InstallAssist"
installassistservice.exe is digitally signed by Wondershare Technology Co.,Ltd.
installassistservice.exe is usually located in the 'c:\programdata\wondershare\service\' folder.
None of the anti-virus scanners at VirusTotal reports anything malicious about installassistservice.exe.
If you have additional information about the file, please share it with the FreeFixer users by posting a comment at the bottom of this page.
Vendor and version information [?]
The following is the available information on installassistservice.exe:
| Property | Value |
|---|---|
| Product name | Wondershare InstallAssist |
| Company name | Wondershare |
| File description | Wondershare InstallAssist |
| Internal name | InstallAssistService.exe |
| Original filename | InstallAssistService.exe |
| Legal copyright | Copyright (C) 2020 |
| Product version | 1.0.0.4 |
| File version | 1.0.0.4 |
Here's a screenshot of the file properties when displayed by Windows Explorer:
| Product name | Wondershare InstallAssist |
| Company name | Wondershare |
| File description | Wondershare InstallAssist |
| Internal name | InstallAssistService.exe |
| Original filename | InstallAssistService.exe |
| Legal copyright | Copyright (C) 2020 |
| Product version | 1.0.0.4 |
| File version | 1.0.0.4 |
Digital signatures [?]
installassistservice.exe has a valid digital signature.
| Property | Value |
|---|---|
| Signer name | Wondershare Technology Co.,Ltd |
| Certificate issuer name | DigiCert Assured ID Code Signing CA-1 |
| Certificate serial number | 0a9f96aabfb5dac0f29f565d33ff1af6 |
VirusTotal report
None of the 73 anti-virus programs at VirusTotal detected the installassistservice.exe file.
Sandbox Report
The following information was gathered by executing the file inside Cuckoo Sandbox.
Summary
Successfully executed process in sandbox.
Generic
[
{
"process_path": "C:\\Users\\cuck\\AppData\\Local\\Temp\\7871b57c3a37cb6aaae182d2b1c93fce84e2616ea16e434a4075f8e75d360306.bin",
"process_name": "7871b57c3a37cb6aaae182d2b1c93fce84e2616ea16e434a4075f8e75d360306.bin",
"pid": 1268,
"summary": {},
"first_seen": 1584849185.546875,
"ppid": 2732
},
{
"process_path": "C:\\Windows\\System32\\lsass.exe",
"process_name": "lsass.exe",
"pid": 476,
"summary": {},
"first_seen": 1584849185.3125,
"ppid": 376
}
]Signatures
[
{
"markcount": 3,
"families": [],
"description": "Command line console output was observed",
"severity": 1,
"marks": [
{
"call": {
"category": "misc",
"status": 1,
"stacktrace": [],
"api": "WriteConsoleA",
"return_value": 1,
"arguments": {
"buffer": "Parameters:\r\n",
"console_handle": "0x00000007"
},
"time": 1584849185.781875,
"tid": 2740,
"flags": {}
},
"pid": 1268,
"type": "call",
"cid": 17
},
{
"call": {
"category": "misc",
"status": 1,
"stacktrace": [],
"api": "WriteConsoleA",
"return_value": 1,
"arguments": {
"buffer": " -install to install the service.\r\n",
"console_handle": "0x00000007"
},
"time": 1584849185.781875,
"tid": 2740,
"flags": {}
},
"pid": 1268,
"type": "call",
"cid": 18
},
{
"call": {
"category": "misc",
"status": 1,
"stacktrace": [],
"api": "WriteConsoleA",
"return_value": 1,
"arguments": {
"buffer": " -remove to remove the service.\r\n",
"console_handle": "0x00000007"
},
"time": 1584849185.781875,
"tid": 2740,
"flags": {}
},
"pid": 1268,
"type": "call",
"cid": 19
}
],
"references": [],
"name": "console_output"
},
{
"markcount": 1,
"families": [],
"description": "This executable has a PDB path",
"severity": 1,
"marks": [
{
"category": "pdb_path",
"ioc": "C:\\jenkins\\workspace\\DFAppFoundation\\drfonetoolkit\\ModuleUpgrade\\SharpUpgrade\\Release\\InstallAssistService.pdb",
"type": "ioc",
"description": null
}
],
"references": [],
"name": "has_pdb"
},
{
"markcount": 7,
"families": [],
"description": "Foreign language identified in PE resource",
"severity": 2,
"marks": [
{
"name": "RT_ICON",
"language": "LANG_CHINESE",
"offset": "0x000352d0",
"filetype": "GLS_BINARY_LSB_FIRST",
"sublanguage": "SUBLANG_CHINESE_SIMPLIFIED",
"type": "generic",
"size": "0x00000468"
},
{
"name": "RT_ICON",
"language": "LANG_CHINESE",
"offset": "0x000352d0",
"filetype": "GLS_BINARY_LSB_FIRST",
"sublanguage": "SUBLANG_CHINESE_SIMPLIFIED",
"type": "generic",
"size": "0x00000468"
},
{
"name": "RT_ICON",
"language": "LANG_CHINESE",
"offset": "0x000352d0",
"filetype": "GLS_BINARY_LSB_FIRST",
"sublanguage": "SUBLANG_CHINESE_SIMPLIFIED",
"type": "generic",
"size": "0x00000468"
},
{
"name": "RT_ICON",
"language": "LANG_CHINESE",
"offset": "0x000352d0",
"filetype": "GLS_BINARY_LSB_FIRST",
"sublanguage": "SUBLANG_CHINESE_SIMPLIFIED",
"type": "generic",
"size": "0x00000468"
},
{
"name": "RT_ICON",
"language": "LANG_CHINESE",
"offset": "0x000352d0",
"filetype": "GLS_BINARY_LSB_FIRST",
"sublanguage": "SUBLANG_CHINESE_SIMPLIFIED",
"type": "generic",
"size": "0x00000468"
},
{
"name": "RT_GROUP_ICON",
"language": "LANG_CHINESE",
"offset": "0x00035738",
"filetype": "MS Windows icon resource - 5 icons, 32x32",
"sublanguage": "SUBLANG_CHINESE_SIMPLIFIED",
"type": "generic",
"size": "0x0000004c"
},
{
"name": "RT_VERSION",
"language": "LANG_CHINESE",
"offset": "0x00035784",
"filetype": "data",
"sublanguage": "SUBLANG_CHINESE_SIMPLIFIED",
"type": "generic",
"size": "0x00000324"
}
],
"references": [],
"name": "origin_langid"
}
]Yara
The Yara rules did not detect anything in the file.
Network
{
"tls": [],
"udp": [
{
"src": "192.168.56.101",
"dst": "192.168.56.255",
"offset": 546,
"time": 3.189162015914917,
"dport": 137,
"sport": 137
},
{
"src": "192.168.56.101",
"dst": "192.168.56.255",
"offset": 5226,
"time": 9.281038045883179,
"dport": 138,
"sport": 138
},
{
"src": "192.168.56.101",
"dst": "224.0.0.252",
"offset": 7194,
"time": 3.1001501083374023,
"dport": 5355,
"sport": 51001
},
{
"src": "192.168.56.101",
"dst": "224.0.0.252",
"offset": 7522,
"time": 1.0971181392669678,
"dport": 5355,
"sport": 53595
},
{
"src": "192.168.56.101",
"dst": "224.0.0.252",
"offset": 7850,
"time": 3.1418139934539795,
"dport": 5355,
"sport": 53848
},
{
"src": "192.168.56.101",
"dst": "224.0.0.252",
"offset": 8178,
"time": 1.8762431144714355,
"dport": 5355,
"sport": 54255
},
{
"src": "192.168.56.101",
"dst": "224.0.0.252",
"offset": 8506,
"time": -0.03763389587402344,
"dport": 5355,
"sport": 55314
},
{
"src": "192.168.56.101",
"dst": "239.255.255.250",
"offset": 8834,
"time": 2.594165086746216,
"dport": 1900,
"sport": 1900
},
{
"src": "192.168.56.101",
"dst": "239.255.255.250",
"offset": 28244,
"time": 2.155658006668091,
"dport": 3702,
"sport": 49152
},
{
"src": "192.168.56.101",
"dst": "239.255.255.250",
"offset": 36628,
"time": 3.191244125366211,
"dport": 1900,
"sport": 54258
}
],
"dns_servers": [],
"http": [],
"icmp": [],
"smtp": [],
"tcp": [],
"smtp_ex": [],
"mitm": [],
"hosts": [],
"pcap_sha256": "09ccfad560d4d22a826573ee2f892260154c395eb332860afddaf5ecd33612b6",
"dns": [],
"http_ex": [],
"domains": [],
"dead_hosts": [],
"sorted_pcap_sha256": "667b3d8bc4748272ed5b5b0f9b971120e6aad7f09073f120c67646de976bdc98",
"irc": [],
"https_ex": []
}Screenshots
TCP/UDP Listening Ports [?]
installassistservice.exe has been reported to listen on the following TCP/UDP ports.
| Port | Protocol | # Occurrences |
|---|---|---|
| 51780 | UDP v4 | 1 |
Hashes [?]
| Property | Value |
|---|---|
| MD5 | b6b6dec158139b4eeb000527929279a4 |
| SHA256 | 7871b57c3a37cb6aaae182d2b1c93fce84e2616ea16e434a4075f8e75d360306 |
Error Messages
These are some of the error messages that can appear related to installassistservice.exe:
installassistservice.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
installassistservice.exe - Application Error. The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX". The memory could not be "read/written". Click on OK to terminate the program.
Wondershare InstallAssist has stopped working.
End Program - installassistservice.exe. This program is not responding.
installassistservice.exe is not a valid Win32 application.
installassistservice.exe - Application Error. The application failed to initialize properly (0xXXXXXXXX). Click OK to terminate the application.
What will you do with the file?
To help other users, please let us know what you will do with the file:
What did other users do?
The poll result listed below shows what users chose to do with the file. 90% have voted for removal. Based on votes from 39 users.
NOTE: Please do not use this poll as the only source of input to determine what you will do with the file.
Malware or legitimate?
If you feel that you need more information to determine if your should keep this file or remove it, please read this guide.
And now some shameless self promotion ;)
Hi, my name is Roger Karlsson. I've been running this website since 2006. I want to let you know about the FreeFixer program. FreeFixer is a freeware tool that analyzes your system and let you manually identify unwanted programs. Once you've identified some malware files, FreeFixer is pretty good at removing them. You can download FreeFixer here. It runs on Windows 2000/XP/2003/2008/2016/2019/Vista/7/8/8.1/10. Supports both 32- and 64-bit Windows.
If you have questions, feedback on FreeFixer or the freefixer.com website, need help analyzing FreeFixer's scan result or just want to say hello, please contact me. You can find my email address at the contact page.
Comments
Please share with the other users what you think about this file. What does this file do? Is it legitimate or something that your computer is better without? Do you know how it was installed on your system? Did you install it yourself or did it come bundled with some other software? Is it running smoothly or do you get some error message? Any information that will help to document this file is welcome. Thank you for your contributions.
I'm reading all new comments so don't hesitate to post a question about the file. If I don't have the answer perhaps another user can help you.
This is left on your computer and runs in the background AFTER UN-INSTALLING wondershare software.
# 1 Aug 2020, 5:10
CoffeeKills writes