What is OCSetupHlp.dll?

OCSetupHlp.dll is part of OpenCandy recommendation engine and developed by OpenCandy, Inc. according to the OCSetupHlp.dll version information.

OCSetupHlp.dll's description is "OpenCandy recommendation engine p104"

OCSetupHlp.dll is digitally signed by OpenCandy.

OCSetupHlp.dll is usually located in the 'c:\docume~1\%USERNAME%\locals~1\temp\is-3cvn8.tmp\' folder.

Some of the anti-virus scanners at VirusTotal detected OCSetupHlp.dll.

If you have additional information about the file, please share it with the FreeFixer users by posting a comment at the bottom of this page.

Vendor and version information [?]

The following is the available information on OCSetupHlp.dll:

PropertyValue
Product nameOpenCandy recommendation engine
Company nameOpenCandy, Inc.
File descriptionOpenCandy recommendation engine p104
Internal nameOpenCandyHelper
Original filenameOCSetupHlp.dll
Legal copyrightCopyright (c) 2008 - 2015 OpenCandy, Inc.
Product version2.0.0.368
File version2.0.0.368

Here's a screenshot of the file properties when displayed by Windows Explorer:

Product nameOpenCandy recommendation engine
Company nameOpenCandy, Inc.
File descriptionOpenCandy recommendation engine p104
Internal nameOpenCandyHelper
Original filenameOCSetupHlp.dll
Legal copyrightCopyright (c) 2008 - 2015 OpenCandy,..
Product version2.0.0.368
File version2.0.0.368

Digital signatures [?]

OCSetupHlp.dll has a valid digital signature.

PropertyValue
Signer nameOpenCandy
Certificate issuer nameCOMODO RSA Code Signing CA
Certificate serial number1a4de208e2eaa73d520698e2d08c7d3d

VirusTotal report

30 of the 61 anti-virus programs at VirusTotal detected the OCSetupHlp.dll file. That's a 49% detection rate.

ScannerDetection Name
AegisLab W32.Application.Opencandy!c
Avast Win32:OpenCandy-D [PUP]
AVG Generic.139
Avira PUA/OpenCandy.Gen
AVware OpenCandy (PUA)
CrowdStrike malicious_confidence_65% (D)
DrWeb Adware.OpenCandy.197
Emsisoft Application.OpenCandy (A)
ESET-NOD32 a variant of Win32/OpenCandy.A potentially unsafe
Fortinet Riskware/OpenCandy
GData Win32.Application.OpenCandy.O
Ikarus PUA.OpenCandy
Invincea virus.win32.ramnit.j
Jiangmin AdWare.OpenCandy.g
K7AntiVirus Unwanted-Program ( 004b8f6f1 )
K7GW Unwanted-Program ( 004b8f6f1 )
Kaspersky not-a-virus:AdWare.Win32.OpenCandy.bj
Malwarebytes PUP.Optional.OpenCandy
NANO-Antivirus Riskware.Win32.OpenCandy.eamjqz
Paloalto generic.pup
Panda PUP/OpenCandy
Rising Malware.Undefined!8.C (cloud:05iGE8ZMgqL)
Sophos OpenCandy (PUA)
SUPERAntiSpyware PUP.OpenCandy/Variant
VBA32 AdWare.OpenCandy
VIPRE OpenCandy (PUA) (not malicious)
Webroot Pua.Opencandy
Yandex Riskware.Agent!
Zillya Adware.OpenCandyCRTD.Win32.8031
ZoneAlarm not-a-virus:AdWare.Win32.OpenCandy.bj
30 of the 61 anti-virus programs detected the OCSetupHlp.dll file.

Sandbox Report

The following information was gathered by executing the file inside Cuckoo Sandbox.

Summary

Successfully executed process in sandbox.

Summary

{
    "file_exists": [
        "C:\\Users\\cuck\\AppData\\Local\\Temp\\b190d27c7052e1545e7e188fc17ec7af3d80fb9071a2ffdc1d6b54904e5121b8.bin.dll.manifest",
        "C:\\Users\\cuck\\AppData\\Local\\Temp\\b190d27c7052e1545e7e188fc17ec7af3d80fb9071a2ffdc1d6b54904e5121b8.bin.dll"
    ],
    "regkey_read": [
        "HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows NT\\CurrentVersion\\GRE_Initialize\\DisableMetaFiles"
    ],
    "dll_loaded": [
        "C:\\Users\\cuck\\AppData\\Local\\Temp\\b190d27c7052e1545e7e188fc17ec7af3d80fb9071a2ffdc1d6b54904e5121b8.bin.dll"
    ]
}

Generic

[
    {
        "process_path": "C:\\Windows\\SysWOW64\\rundll32.exe",
        "process_name": "rundll32.exe",
        "pid": 2504,
        "summary": {
            "file_exists": [
                "C:\\Users\\cuck\\AppData\\Local\\Temp\\b190d27c7052e1545e7e188fc17ec7af3d80fb9071a2ffdc1d6b54904e5121b8.bin.dll.manifest",
                "C:\\Users\\cuck\\AppData\\Local\\Temp\\b190d27c7052e1545e7e188fc17ec7af3d80fb9071a2ffdc1d6b54904e5121b8.bin.dll"
            ],
            "regkey_read": [
                "HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows NT\\CurrentVersion\\GRE_Initialize\\DisableMetaFiles"
            ],
            "dll_loaded": [
                "C:\\Users\\cuck\\AppData\\Local\\Temp\\b190d27c7052e1545e7e188fc17ec7af3d80fb9071a2ffdc1d6b54904e5121b8.bin.dll"
            ]
        },
        "first_seen": 1561247585.6406,
        "ppid": 1512
    },
    {
        "process_path": "C:\\Windows\\System32\\lsass.exe",
        "process_name": "lsass.exe",
        "pid": 476,
        "summary": {},
        "first_seen": 1561247585.3594,
        "ppid": 376
    }
]

Signatures

[
    {
        "markcount": 4,
        "families": [],
        "description": "The file contains an unknown PE resource name possibly indicative of a packer",
        "severity": 1,
        "marks": [
            {
                "category": "resource name",
                "ioc": "GIF",
                "type": "ioc",
                "description": null
            },
            {
                "category": "resource name",
                "ioc": "PNG",
                "type": "ioc",
                "description": null
            },
            {
                "category": "resource name",
                "ioc": "REGISTRY",
                "type": "ioc",
                "description": null
            },
            {
                "category": "resource name",
                "ioc": "TYPELIB",
                "type": "ioc",
                "description": null
            }
        ],
        "references": [],
        "name": "pe_unknown_resource_name"
    },
    {
        "markcount": 4,
        "families": [],
        "description": "Allocates read-write-execute memory (usually to unpack itself)",
        "severity": 2,
        "marks": [
            {
                "call": {
                    "category": "process",
                    "status": 1,
                    "stacktrace": [],
                    "api": "NtProtectVirtualMemory",
                    "return_value": 0,
                    "arguments": {
                        "process_identifier": 2504,
                        "stack_dep_bypass": 0,
                        "stack_pivoted": 0,
                        "heap_dep_bypass": 0,
                        "length": 4096,
                        "protection": 64,
                        "process_handle": "0xffffffff",
                        "base_address": "0x74e63000"
                    },
                    "time": 1561247585.7816,
                    "tid": 2924,
                    "flags": {
                        "protection": "PAGE_EXECUTE_READWRITE"
                    }
                },
                "pid": 2504,
                "type": "call",
                "cid": 8
            },
            {
                "call": {
                    "category": "process",
                    "status": 1,
                    "stacktrace": [],
                    "api": "NtProtectVirtualMemory",
                    "return_value": 0,
                    "arguments": {
                        "process_identifier": 2504,
                        "stack_dep_bypass": 0,
                        "stack_pivoted": 0,
                        "heap_dep_bypass": 0,
                        "length": 4096,
                        "protection": 64,
                        "process_handle": "0xffffffff",
                        "base_address": "0x74c41000"
                    },
                    "time": 1561247585.7816,
                    "tid": 2924,
                    "flags": {
                        "protection": "PAGE_EXECUTE_READWRITE"
                    }
                },
                "pid": 2504,
                "type": "call",
                "cid": 10
            },
            {
                "call": {
                    "category": "process",
                    "status": 1,
                    "stacktrace": [],
                    "api": "NtProtectVirtualMemory",
                    "return_value": 0,
                    "arguments": {
                        "process_identifier": 2504,
                        "stack_dep_bypass": 0,
                        "stack_pivoted": 0,
                        "heap_dep_bypass": 0,
                        "length": 4096,
                        "protection": 64,
                        "process_handle": "0xffffffff",
                        "base_address": "0x74f30000"
                    },
                    "time": 1561247585.7816,
                    "tid": 2924,
                    "flags": {
                        "protection": "PAGE_EXECUTE_READWRITE"
                    }
                },
                "pid": 2504,
                "type": "call",
                "cid": 12
            },
            {
                "call": {
                    "category": "process",
                    "status": 1,
                    "stacktrace": [],
                    "api": "NtProtectVirtualMemory",
                    "return_value": 0,
                    "arguments": {
                        "process_identifier": 2504,
                        "stack_dep_bypass": 0,
                        "stack_pivoted": 0,
                        "heap_dep_bypass": 0,
                        "length": 4096,
                        "protection": 64,
                        "process_handle": "0xffffffff",
                        "base_address": "0x74ab1000"
                    },
                    "time": 1561247585.7816,
                    "tid": 2924,
                    "flags": {
                        "protection": "PAGE_EXECUTE_READWRITE"
                    }
                },
                "pid": 2504,
                "type": "call",
                "cid": 14
            }
        ],
        "references": [],
        "name": "allocates_rwx"
    }
]

Yara

The Yara rules did not detect anything in the file.

Network

{
    "tls": [],
    "udp": [
        {
            "src": "192.168.56.101",
            "dst": "192.168.56.255",
            "offset": 662,
            "time": 6.1548600196838,
            "dport": 137,
            "sport": 137
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 5190,
            "time": 6.1198630332947,
            "dport": 5355,
            "sport": 51001
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 5518,
            "time": 4.1572630405426,
            "dport": 5355,
            "sport": 53595
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 5846,
            "time": 6.1293969154358,
            "dport": 5355,
            "sport": 53848
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 6174,
            "time": 4.6575660705566,
            "dport": 5355,
            "sport": 54255
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 6502,
            "time": 3.0082550048828,
            "dport": 5355,
            "sport": 55314
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 6830,
            "time": 4.2358438968658,
            "dport": 1900,
            "sport": 1900
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 18678,
            "time": 4.1794948577881,
            "dport": 3702,
            "sport": 49152
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 27062,
            "time": 6.2794299125671,
            "dport": 1900,
            "sport": 53598
        }
    ],
    "dns_servers": [],
    "http": [],
    "icmp": [],
    "smtp": [],
    "tcp": [],
    "smtp_ex": [],
    "mitm": [],
    "hosts": [],
    "pcap_sha256": "3fa82cc0be63de31ba9342e1ef03316bb0f9227a75d09cead6a823d9785a0115",
    "dns": [],
    "http_ex": [],
    "domains": [],
    "dead_hosts": [],
    "sorted_pcap_sha256": "73278cd35bac037b64d057da46c78c1eac76d8d068131709a4a47a1f90d4fac5",
    "irc": [],
    "https_ex": []
}

Screenshots

Screenshot from the sandboxScreenshot from the sandbox

OCSetupHlp.dll removal instructions

The instructions below shows how to remove OCSetupHlp.dll with help from the FreeFixer removal tool. Basically, you install FreeFixer, scan your computer, check the OCSetupHlp.dll file for removal, restart your computer and scan it again to verify that OCSetupHlp.dll has been successfully removed. Here are the removal instructions in more detail:

  1. Download and install FreeFixer: http://www.freefixer.com/download.html
  2. Start FreeFixer and press the Start Scan button. The scan will finish in approximately five minutes.
    Screenshot of Start Scan button
  3. When the scan is finished, locate OCSetupHlp.dll in the scan result and tick the checkbox next to the OCSetupHlp.dll file. Do not check any other file for removal unless you are 100% sure you want to delete it. Tip: Press CTRL-F to open up FreeFixer's search dialog to quickly locate OCSetupHlp.dll in the scan result.
    Red arrow point on the unwanted file
    c:\docume~1\%USERNAME%\locals~1\temp\is-3cvn8.tmp\OCSetupHlp.dll
  4. Scroll down to the bottom of the scan result and press the Fix button. FreeFixer will now delete the OCSetupHlp.dll file.
    Screenshot of Fix button
  5. Restart your computer.
  6. Start FreeFixer and scan your computer again. If OCSetupHlp.dll still remains in the scan result, proceed with the next step. If OCSetupHlp.dll is gone from the scan result you're done.
  7. If OCSetupHlp.dll still remains in the scan result, check its checkbox again in the scan result and click Fix.
  8. Restart your computer.
  9. Start FreeFixer and scan your computer again. Verify that OCSetupHlp.dll no longer appear in the scan result.
Please select the option that best describe your thoughts on the removal instructions given above








Free Questionnaires

Other files also named OCSetupHlp.dll

OCSetupHlp.dll (180 votes)

Hashes [?]

PropertyValue
MD5575f6b2132e0fa411533879159e00ea8
SHA256b190d27c7052e1545e7e188fc17ec7af3d80fb9071a2ffdc1d6b54904e5121b8

What will you do with OCSetupHlp.dll?

To help other users, please let us know what you will do with OCSetupHlp.dll:



What did other users do?

The poll result listed below shows what users chose to do with OCSetupHlp.dll. 0% have voted for removal. Based on votes from 1 user.

Votes
Keep100 %
1
Remove0 %
0

Comments

Please share with the other users what you think about this file. What does this file do? Is it legitimate or something that your computer is better without? Do you know how it was installed on your system? Did you install it yourself or did it come bundled with some other software? Is it running smoothly or do you get some error message? Any information that will help to document this file is welcome. Thank you for your contributions.

I'm reading all new comments so don't hesitate to post a question about the file. If I don't have the answer perhaps another user can help you.

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