What is ScreenConnect.ClientService.exe?

ScreenConnect.ClientService.exe is digitally signed by ConnectWise, LLC.

ScreenConnect.ClientService.exe is usually located in the 'c:\users\%USERNAME%\appdata\local\apps\2.0\dgc8wvll.nwz\96amko1x.yj1\scre..tion_b15b0581876c57b7_0013.0006_bfb0245c2379edfb\' folder.

Some of the anti-virus scanners at VirusTotal detected ScreenConnect.ClientService.exe.

If you have additional information about the file, please share it with the FreeFixer users by posting a comment at the bottom of this page.

VirusTotal report

2 of the 73 anti-virus programs at VirusTotal detected the ScreenConnect.ClientService.exe file. That's a 3% detection rate.

Scanner	Detection Name
Antiy-AVL	RiskWare[RemoteAdmin]/Win32.ConnectScreen
Jiangmin	RemoteAdmin.ConnectScreen.a

Sandbox Report

The following information was gathered by executing the file inside Cuckoo Sandbox.

Summary

Successfully executed process in sandbox.

Summary

{
    "file_exists": [
        "C:\\Windows\\System32\\mscoree.dll.local"
    ],
    "directory_enumerated": [
        "C:\\Windows\\Microsoft.NET\\Framework\\v2.0.50727\\mscoreei.dll",
        "C:\\Windows\\Microsoft.NET\\Framework\\Upgrades.2.0.50727\\mscoreei.dll"
    ],
    "regkey_opened": [
        "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\Policy\\Upgrades",
        "HKEY_LOCAL_MACHINE\\Software\\Microsoft\\.NETFramework",
        "HKEY_LOCAL_MACHINE\\Software\\Microsoft\\.NETFramework\\Policy\\",
        "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\Policy\\Standards",
        "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\Policy\\AppPatch",
        "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\Policy\\v2.0"
    ],
    "regkey_read": [
        "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\InstallRoot"
    ],
    "dll_loaded": [
        "ADVAPI32.dll"
    ]
}

Generic

[
    {
        "process_path": "C:\\Users\\cuck\\AppData\\Local\\Temp\\aee5245bb8afdd82c100be39817a9451d24f54cfdd25593b8b825c2ea85f0017.bin",
        "process_name": "aee5245bb8afdd82c100be39817a9451d24f54cfdd25593b8b825c2ea85f0017.bin",
        "pid": 2816,
        "summary": {
            "file_exists": [
                "C:\\Windows\\System32\\mscoree.dll.local"
            ],
            "directory_enumerated": [
                "C:\\Windows\\Microsoft.NET\\Framework\\v2.0.50727\\mscoreei.dll",
                "C:\\Windows\\Microsoft.NET\\Framework\\Upgrades.2.0.50727\\mscoreei.dll"
            ],
            "regkey_opened": [
                "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\Policy\\Upgrades",
                "HKEY_LOCAL_MACHINE\\Software\\Microsoft\\.NETFramework",
                "HKEY_LOCAL_MACHINE\\Software\\Microsoft\\.NETFramework\\Policy\\",
                "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\Policy\\Standards",
                "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\Policy\\AppPatch",
                "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\Policy\\v2.0"
            ],
            "regkey_read": [
                "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\InstallRoot"
            ],
            "dll_loaded": [
                "ADVAPI32.dll"
            ]
        },
        "first_seen": 1583131985.578125,
        "ppid": 2016
    },
    {
        "process_path": "C:\\Windows\\System32\\lsass.exe",
        "process_name": "lsass.exe",
        "pid": 476,
        "summary": {},
        "first_seen": 1583131985.328125,
        "ppid": 376
    }
]

Signatures

[
    {
        "markcount": 1,
        "families": [],
        "description": "This executable has a PDB path",
        "severity": 1,
        "marks": [
            {
                "category": "pdb_path",
                "ioc": "C:\\Users\\jmorgan\\Source\\cwcontrol\\Custom\\DotNetRunner\\Release\\DotNetServiceRunner.pdb",
                "type": "ioc",
                "description": null
            }
        ],
        "references": [],
        "name": "has_pdb"
    }
]

Yara

The Yara rules did not detect anything in the file.

Network

{
    "tls": [],
    "udp": [
        {
            "src": "192.168.56.101",
            "dst": "192.168.56.255",
            "offset": 546,
            "time": 3.141551971435547,
            "dport": 137,
            "sport": 137
        },
        {
            "src": "192.168.56.101",
            "dst": "192.168.56.255",
            "offset": 5226,
            "time": 9.187633991241455,
            "dport": 138,
            "sport": 138
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 7070,
            "time": 3.0496129989624023,
            "dport": 5355,
            "sport": 51001
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 7398,
            "time": 1.0635161399841309,
            "dport": 5355,
            "sport": 53595
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 7726,
            "time": 3.09478497505188,
            "dport": 5355,
            "sport": 53848
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 8054,
            "time": 1.5810480117797852,
            "dport": 5355,
            "sport": 54255
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 8382,
            "time": -0.09482383728027344,
            "dport": 5355,
            "sport": 55314
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 8710,
            "time": 1.5942809581756592,
            "dport": 1900,
            "sport": 1900
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 28120,
            "time": 1.1089301109313965,
            "dport": 3702,
            "sport": 49152
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 36504,
            "time": 3.143280029296875,
            "dport": 1900,
            "sport": 53598
        }
    ],
    "dns_servers": [],
    "http": [],
    "icmp": [],
    "smtp": [],
    "tcp": [],
    "smtp_ex": [],
    "mitm": [],
    "hosts": [],
    "pcap_sha256": "7f20f926df09de12c4f450ab26131b2af2bcab9e796ab3cf171a43995d906201",
    "dns": [],
    "http_ex": [],
    "domains": [],
    "dead_hosts": [],
    "sorted_pcap_sha256": "152bb213f6fae2c30de09a7eaba61a0d6d3f6a989736d8f9ace32e9e05bdb53f",
    "irc": [],
    "https_ex": []
}

Screenshots

ScreenConnect.ClientService.exe removal instructions

The instructions below shows how to remove ScreenConnect.ClientService.exe with help from the FreeFixer removal tool. Basically, you install FreeFixer, scan your computer, check the ScreenConnect.ClientService.exe file for removal, restart your computer and scan it again to verify that ScreenConnect.ClientService.exe has been successfully removed. Here are the removal instructions in more detail:

1. Download and install FreeFixer: http://www.freefixer.com/download.html
2. Start FreeFixer and press the Start Scan button. The scan will finish in approximately five minutes.

   
3. When the scan is finished, locate ScreenConnect.ClientService.exe in the scan result and tick the checkbox next to the ScreenConnect.ClientService.exe file. Do not check any other file for removal unless you are 100% sure you want to delete it. Tip: Press CTRL-F to open up FreeFixer's search dialog to quickly locate ScreenConnect.ClientService.exe in the scan result.

   

   

   c:\users\%USERNAME%\appdata\lo..bfb0245c2379edfb\ScreenConnect.ClientService.exe

   
4. Scroll down to the bottom of the scan result and press the Fix button. FreeFixer will now delete the ScreenConnect.ClientService.exe file.

   
5. Restart your computer.
6. Start FreeFixer and scan your computer again. If ScreenConnect.ClientService.exe still remains in the scan result, proceed with the next step. If ScreenConnect.ClientService.exe is gone from the scan result you're done.
7. If ScreenConnect.ClientService.exe still remains in the scan result, check its checkbox again in the scan result and click Fix.
8. Restart your computer.
9. Start FreeFixer and scan your computer again. Verify that ScreenConnect.ClientService.exe no longer appear in the scan result.

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