What is startUp.exe?
startUp.exe is part of startUp Application according to the startUp.exe version information.
startUp.exe's description is "startUp Application"
startUp.exe is digitally signed by EZVIZ Inc..
startUp.exe is usually located in the 'C:\Program Files (x86)\hicloud\update_server\' folder.
None of the anti-virus scanners at VirusTotal reports anything malicious about startUp.exe.
If you have additional information about the file, please share it with the FreeFixer users by posting a comment at the bottom of this page.
Vendor and version information [?]
The following is the available information on startUp.exe:
| Property | Value |
|---|---|
| Product name | startUp Application |
| File description | startUp Application |
| Internal name | startUp |
| Original filename | startUp.exe |
| Legal copyright | Copyright (C) 2014 |
| Product version | 1, 0, 1, 20 |
| File version | 1, 0, 1, 20 |
Here's a screenshot of the file properties when displayed by Windows Explorer:
| Product name | startUp Application |
| File description | startUp Application |
| Internal name | startUp |
| Original filename | startUp.exe |
| Legal copyright | Copyright (C) 2014 |
| Product version | 1, 0, 1, 20 |
| File version | 1, 0, 1, 20 |
Digital signatures [?]
startUp.exe has a valid digital signature.
| Property | Value |
|---|---|
| Signer name | EZVIZ Inc. |
| Certificate issuer name | Symantec Class 3 SHA256 Code Signing CA |
| Certificate serial number | 7ac434a585d6f306bb6233cdcfd758df |
VirusTotal report
None of the 72 anti-virus programs at VirusTotal detected the startUp.exe file.
Sandbox Report
The following information was gathered by executing the file inside Cuckoo Sandbox.
Summary
Successfully executed process in sandbox.
Summary
{
"mutex": [
"SPUpDateServer_StartUp_Mutex"
],
"directory_enumerated": [
"C:\\Users\\cuck\\AppData\\Local\\Temp\\SPUpDateServer.exe"
]
}Generic
[
{
"process_path": "C:\\Users\\cuck\\AppData\\Local\\Temp\\75a0aa3095421757598e7f21ec932af2f9e9db30c7b3f0d9d714d0852a807c8d.bin",
"process_name": "75a0aa3095421757598e7f21ec932af2f9e9db30c7b3f0d9d714d0852a807c8d.bin",
"pid": 2816,
"summary": {
"mutex": [
"SPUpDateServer_StartUp_Mutex"
],
"directory_enumerated": [
"C:\\Users\\cuck\\AppData\\Local\\Temp\\SPUpDateServer.exe"
]
},
"first_seen": 1582278784.65625,
"ppid": 2016
},
{
"process_path": "C:\\Windows\\System32\\lsass.exe",
"process_name": "lsass.exe",
"pid": 476,
"summary": {},
"first_seen": 1582278784.328125,
"ppid": 376
}
]Signatures
[
{
"markcount": 1,
"families": [],
"description": "This executable has a PDB path",
"severity": 1,
"marks": [
{
"category": "pdb_path",
"ioc": "E:\\work\\client\\updateserver\\trunk\\SPUpDateServer\\target\\startUp.pdb",
"type": "ioc",
"description": null
}
],
"references": [],
"name": "has_pdb"
},
{
"markcount": 1,
"families": [],
"description": "A process attempted to delay the analysis task.",
"severity": 2,
"marks": [
{
"type": "generic",
"description": "75a0aa3095421757598e7f21ec932af2f9e9db30c7b3f0d9d714d0852a807c8d.bin tried to sleep 397 seconds, actually delayed analysis time by 114 seconds"
}
],
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"name": "antisandbox_sleep"
},
{
"markcount": 1,
"families": [],
"description": "Foreign language identified in PE resource",
"severity": 2,
"marks": [
{
"name": "RT_VERSION",
"language": "LANG_CHINESE",
"offset": "0x000040a0",
"filetype": "data",
"sublanguage": "SUBLANG_CHINESE_SIMPLIFIED",
"type": "generic",
"size": "0x000002a4"
}
],
"references": [],
"name": "origin_langid"
},
{
"markcount": 397,
"families": [],
"description": "Repeatedly searches for a not-found process, you may want to run a web browser during analysis",
"severity": 2,
"marks": [
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]Yara
The Yara rules did not detect anything in the file.
Network
{
"tls": [],
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"tcp": [],
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"hosts": [],
"pcap_sha256": "4e0e3f40404ab5f4c60cf597c225be4a3851dd7ce495552e7dec3bff1441fae2",
"dns": [],
"http_ex": [],
"domains": [],
"dead_hosts": [],
"sorted_pcap_sha256": "eef2b42ad55e70c6d1bb46f26a8427e60b328c8e90e96c69167032e1a56751d2",
"irc": [],
"https_ex": []
}Screenshots
Hashes [?]
| Property | Value |
|---|---|
| MD5 | 0f5ff2eef7ccb672743bba3a881a3a56 |
| SHA256 | 75a0aa3095421757598e7f21ec932af2f9e9db30c7b3f0d9d714d0852a807c8d |
Error Messages
These are some of the error messages that can appear related to startup.exe:
startup.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
startup.exe - Application Error. The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX". The memory could not be "read/written". Click on OK to terminate the program.
startUp Application has stopped working.
End Program - startup.exe. This program is not responding.
startup.exe is not a valid Win32 application.
startup.exe - Application Error. The application failed to initialize properly (0xXXXXXXXX). Click OK to terminate the application.
What will you do with startUp.exe?
To help other users, please let us know what you will do with startUp.exe:
What did other users do?
The poll result listed below shows what users chose to do with startUp.exe. 86% have voted for removal. Based on votes from 28 users.
NOTE: Please do not use this poll as the only source of input to determine what you will do with startUp.exe.
Malware or legitimate?
If you feel that you need more information to determine if your should keep this file or remove it, please read this guide.
And now some shameless self promotion ;)
Hi, my name is Roger Karlsson. I've been running this website since 2006. I want to let you know about the FreeFixer program. FreeFixer is a freeware tool that analyzes your system and let you manually identify unwanted programs. Once you've identified some malware files, FreeFixer is pretty good at removing them. You can download FreeFixer here. It runs on Windows 2000/XP/2003/2008/2016/2019/Vista/7/8/8.1/10. Supports both 32- and 64-bit Windows.
If you have questions, feedback on FreeFixer or the freefixer.com website, need help analyzing FreeFixer's scan result or just want to say hello, please contact me. You can find my email address at the contact page.
Comments
Please share with the other users what you think about this file. What does this file do? Is it legitimate or something that your computer is better without? Do you know how it was installed on your system? Did you install it yourself or did it come bundled with some other software? Is it running smoothly or do you get some error message? Any information that will help to document this file is welcome. Thank you for your contributions.
I'm reading all new comments so don't hesitate to post a question about the file. If I don't have the answer perhaps another user can help you.
This appears to be part of the latest version of Hikvisions client software IVMS 4200.
there is a little more information at https://answers.microsoft.com/en-us/windows/forum/all/program-files-x86hicloudupdateserverstartupexe/5269809e-679b-4f32-a526-995497e9c802
# 8 Jul 2020, 1:58
DanyB writes
0 thumbs
EZVIZ is a camera that I bought recently.
Could it have to do something with that?
# 27 Dec 2022, 3:19
Paul1967 writes
0 thumbs
The startup.exe appeared right after I had ADT reprogram the security cameras to a new router. They used the Hikvisions client software IVMS 4200 to access the needed files to redirect the cameras to the new router. This was a program that, to the best of my knowledge, was only used by the tech to access the files needed. It is not a program that I think is needed after the tech service. I will turn off in the startup list. If no issue come up after being turned off, I will leave it off.
# 26 Jan 2024, 10:32
Paul1967 writes
0 thumbs
The startup.exe appeared right after I had ADT reprogram the security cameras to a new router. They used the Hikvisions client software IVMS 4200 to access the needed files to redirect the cameras to the new router. This was a program that, to the best of my knowledge, was only used by the tech to access the files needed. It is not a program that I think is needed after the tech service. I will turn off in the startup list. If no issue come up after being turned off, I will leave it off.
# 26 Jan 2024, 11:24
MarkatLangstone writes