What is SupportAssistClientUI.exe?

SupportAssistClientUI.exe is part of WindowUWPClient according to the SupportAssistClientUI.exe version information.

SupportAssistClientUI.exe's description is "WindowUWPClient"

SupportAssistClientUI.exe is usually located in the 'd:\WindowsApps\DellInc.DellSupportAssistforPCs_3.6.6.0_x64__htrsf667h5kn2\' folder.

None of the anti-virus scanners at VirusTotal reports anything malicious about SupportAssistClientUI.exe.

If you have additional information about the file, please share it with the FreeFixer users by posting a comment at the bottom of this page.

Vendor and version information [?]

The following is the available information on SupportAssistClientUI.exe:

PropertyValue
Product nameWindowUWPClient
File descriptionWindowUWPClient
Internal nameSupportAssistClientUI.exe
Original filenameSupportAssistClientUI.exe
Legal copyrightCopyright © 2020 Dell Inc.or its subsidiaries.All Rights Reserved.
Product version3.6.0.0
File version3.6.0.0

Here's a screenshot of the file properties when displayed by Windows Explorer:

Product nameWindowUWPClient
File descriptionWindowUWPClient
Internal nameSupportAssistClientUI.exe
Original filenameSupportAssistClientUI.exe
Legal copyrightCopyright © 2020 Dell Inc.or its su..
Product version3.6.0.0
File version3.6.0.0

Digital signatures [?]

SupportAssistClientUI.exe is not signed.

VirusTotal report

None of the 72 anti-virus programs at VirusTotal detected the SupportAssistClientUI.exe file.

None of the 72 anti-virus programs detected the SupportAssistClientUI.exe file.

Sandbox Report

The following information was gathered by executing the file inside Cuckoo Sandbox.

Summary

ERROR: Failed to execute process.

Generic

[
    {
        "process_path": "C:\\Windows\\System32\\lsass.exe",
        "process_name": "lsass.exe",
        "pid": 476,
        "summary": {},
        "first_seen": 1594306395.34375,
        "ppid": 376
    }
]

Signatures

[
    {
        "markcount": 1,
        "families": [],
        "description": "The file contains an unknown PE resource name possibly indicative of a packer",
        "severity": 1,
        "marks": [
            {
                "category": "resource name",
                "ioc": "NETNATIVEBUILDINFO",
                "type": "ioc",
                "description": null
            }
        ],
        "references": [],
        "name": "pe_unknown_resource_name"
    }
]

Yara

The Yara rules did not detect anything in the file.

Network

{
    "tls": [],
    "udp": [
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 1098,
            "time": 4.064869165420532,
            "dport": 5355,
            "sport": 53595
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 1426,
            "time": 4.659002065658569,
            "dport": 5355,
            "sport": 54255
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 1754,
            "time": 2.9480719566345215,
            "dport": 5355,
            "sport": 55314
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 2082,
            "time": 4.6547651290893555,
            "dport": 1900,
            "sport": 1900
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 3174,
            "time": 4.16988205909729,
            "dport": 3702,
            "sport": 49152
        }
    ],
    "dns_servers": [],
    "http": [],
    "icmp": [],
    "smtp": [],
    "tcp": [],
    "smtp_ex": [],
    "mitm": [],
    "hosts": [],
    "pcap_sha256": "c5b22dc773ea71832a001761bc92b6940283a6f293bfca077a6c7db2c7defe33",
    "dns": [],
    "http_ex": [],
    "domains": [],
    "dead_hosts": [],
    "sorted_pcap_sha256": "0cbdc2dd59d157f22b6c548d92c55431d927b7dc67c0737990d0bd22b0126728",
    "irc": [],
    "https_ex": []
}

Hashes [?]

PropertyValue
MD508e2926fce8b25926b5f3f7e769f4421
SHA25616b124a29855676f26621bfc92b67d99f0734c7d49c6647dc677b8f4c0058571

Error Messages

These are some of the error messages that can appear related to supportassistclientui.exe:

supportassistclientui.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

supportassistclientui.exe - Application Error. The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX". The memory could not be "read/written". Click on OK to terminate the program.

WindowUWPClient has stopped working.

End Program - supportassistclientui.exe. This program is not responding.

supportassistclientui.exe is not a valid Win32 application.

supportassistclientui.exe - Application Error. The application failed to initialize properly (0xXXXXXXXX). Click OK to terminate the application.

What will you do with the file?

To help other users, please let us know what you will do with the file:



What did other users do?

The poll result listed below shows what users chose to do with the file. 50% have voted for removal. Based on votes from 2 users.

User vote results: There were 1 vote to remove and 1 vote to keep

NOTE: Please do not use this poll as the only source of input to determine what you will do with the file. Only 2 users has voted so far so it does not offer a high degree of confidence.

Malware or legitimate?

If you feel that you need more information to determine if your should keep this file or remove it, please read this guide.

Please select the option that best describe your thoughts on the information provided on this web page


Free online surveys

And now some shameless self promotion ;)

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Comments

Please share with the other users what you think about this file. What does this file do? Is it legitimate or something that your computer is better without? Do you know how it was installed on your system? Did you install it yourself or did it come bundled with some other software? Is it running smoothly or do you get some error message? Any information that will help to document this file is welcome. Thank you for your contributions.

I'm reading all new comments so don't hesitate to post a question about the file. If I don't have the answer perhaps another user can help you.

No comments posted yet.

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