What is crmsvc.exe?

crmsvc.exe is part of FTuOu according to the crmsvc.exe version information.

crmsvc.exe's description is "FTuOu"

crmsvc.exe is usually located in the 'c:\users\%USERNAME%\appdata\roaming\crmsvc\' folder.

Some of the anti-virus scanners at VirusTotal detected crmsvc.exe.

If you have additional information about the file, please share it with the FreeFixer users by posting a comment at the bottom of this page.

Vendor and version information [?]

The following is the available information on crmsvc.exe:

PropertyValue
Product nameFTuOu
File descriptionFTuOu
Internal nameCRMSvc.exe
Original filenameCRMSvc.exe
Legal copyrightCopyright © 2017
Product version1.6.1.1300
File version1.6.1.1300

Here's a screenshot of the file properties when displayed by Windows Explorer:

Product nameFTuOu
File descriptionFTuOu
Internal nameCRMSvc.exe
Original filenameCRMSvc.exe
Legal copyrightCopyright © 2017
Product version1.6.1.1300
File version1.6.1.1300

Digital signatures [?]

crmsvc.exe is not signed.

VirusTotal report

30 of the 68 anti-virus programs at VirusTotal detected the crmsvc.exe file. That's a 44% detection rate.

ScannerDetection Name
Ad-Aware Gen:Variant.Zusy.244263
ALYac Gen:Variant.Zusy.244263
Arcabit Trojan.Zusy.D3BA27
Avast FileRepMetagen [PUP]
AVG FileRepMetagen [PUP]
Avira TR/Agent.ezxpk
AVware Trojan.Win32.Generic!BT
Baidu Win32.Trojan.WisdomEyes.16070401.9500.9871
BitDefender Gen:Variant.Zusy.244263
Cybereason malicious.1b8fb7
Cylance Unsafe
Emsisoft Gen:Variant.Zusy.244263 (B)
Endgame malicious (high confidence)
ESET-NOD32 a variant of MSIL/Agent.RQN
F-Secure Gen:Variant.Zusy.244263
Fortinet MSIL/Agent.RQN!tr
GData Gen:Variant.Zusy.244263
Kaspersky not-a-virus:HEUR:RiskTool.Win32.Generic
MAX malware (ai score=81)
McAfee Artemis!B335F9BAF681
McAfee-GW-Edition BehavesLike.Win32.BrowseFox.dm
MicroWorld-eScan Gen:Variant.Zusy.244263
Panda Trj/GdSda.A
Qihoo-360 Win32/Virus.RiskTool.2bb
SentinelOne static engine - malicious
Symantec Trojan.Gen.2
TrendMicro-HouseCall TROJ_GEN.R039H0DK917
VIPRE Trojan.Win32.Generic!BT
Webroot W32.Trojan.Gen
ZoneAlarm not-a-virus:HEUR:RiskTool.Win32.Generic
30 of the 68 anti-virus programs detected the crmsvc.exe file.

crmsvc.exe removal instructions

The instructions below shows how to remove crmsvc.exe with help from the FreeFixer removal tool. Basically, you install FreeFixer, scan your computer, check the crmsvc.exe file for removal, restart your computer and scan it again to verify that crmsvc.exe has been successfully removed. Here are the removal instructions in more detail:

  1. Download and install FreeFixer: http://www.freefixer.com/download.html
  2. Start FreeFixer and press the Start Scan button. The scan will finish in approximately five minutes.
    Screenshot of Start Scan button
  3. When the scan is finished, locate crmsvc.exe in the scan result and tick the checkbox next to the crmsvc.exe file. Do not check any other file for removal unless you are 100% sure you want to delete it. Tip: Press CTRL-F to open up FreeFixer's search dialog to quickly locate crmsvc.exe in the scan result.
    Red arrow point on the unwanted file
    c:\users\%USERNAME%\appdata\roaming\crmsvc\crmsvc.exe
  4. Scroll down to the bottom of the scan result and press the Fix button. FreeFixer will now delete the crmsvc.exe file.
    Screenshot of Fix button
  5. Restart your computer.
  6. Start FreeFixer and scan your computer again. If crmsvc.exe still remains in the scan result, proceed with the next step. If crmsvc.exe is gone from the scan result you're done.
  7. If crmsvc.exe still remains in the scan result, check its checkbox again in the scan result and click Fix.
  8. Restart your computer.
  9. Start FreeFixer and scan your computer again. Verify that crmsvc.exe no longer appear in the scan result.
Please select the option that best describe your thoughts on the removal instructions given above








Free Questionnaires

Hashes [?]

PropertyValue
MD5b335f9baf6819e73a3f19aa56ed9493f
SHA2564b1536b7e5ccce6f3cb48f3b3fdab55af7603b624326983f9046b333ed8b4053

Error Messages

These are some of the error messages that can appear related to crmsvc.exe:

crmsvc.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

crmsvc.exe - Application Error. The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX". The memory could not be "read/written". Click on OK to terminate the program.

FTuOu has stopped working.

End Program - crmsvc.exe. This program is not responding.

crmsvc.exe is not a valid Win32 application.

crmsvc.exe - Application Error. The application failed to initialize properly (0xXXXXXXXX). Click OK to terminate the application.

What will you do with crmsvc.exe?

To help other users, please let us know what you will do with crmsvc.exe:



Comments

Please share with the other users what you think about this file. What does this file do? Is it legitimate or something that your computer is better without? Do you know how it was installed on your system? Did you install it yourself or did it come bundled with some other software? Is it running smoothly or do you get some error message? Any information that will help to document this file is welcome. Thank you for your contributions.

I'm reading all new comments so don't hesitate to post a question about the file. If I don't have the answer perhaps another user can help you.

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