What is engsup.exe?

engsup.exe is part of Avast Antivirus and developed by AVAST Software according to the engsup.exe version information.

engsup.exe's description is "Avast Antivirus vps tool"

engsup.exe is digitally signed by AVAST Software s.r.o..

engsup.exe is usually located in the 'c:\Program Files\AVAST Software\Avast\defs\19022002\' folder.

None of the anti-virus scanners at VirusTotal reports anything malicious about engsup.exe.

If you have additional information about the file, please share it with the FreeFixer users by posting a comment at the bottom of this page.

Vendor and version information [?]

The following is the available information on engsup.exe:

PropertyValue
Product nameAvast Antivirus
Company nameAVAST Software
File descriptionAvast Antivirus vps tool
Internal nameEngSup
Original filenameEngSup.exe
CommentsAvast Antivirus
Legal copyrightCopyright (c) 2019 AVAST Software
Product version18.0.484.0
File version18.0.484.0

Here's a screenshot of the file properties when displayed by Windows Explorer:

Product nameAvast Antivirus
Company nameAVAST Software
File descriptionAvast Antivirus vps tool
Internal nameEngSup
Original filenameEngSup.exe
CommentsAvast Antivirus
Legal copyrightCopyright (c) 2019 AVAST Software
Product version18.0.484.0
File version18.0.484.0

Digital signatures [?]

engsup.exe has a valid digital signature.

PropertyValue
Signer nameAVAST Software s.r.o.
Certificate issuer nameDigiCert SHA2 Assured ID Code Signing CA
Certificate serial number01e93999f3871d1091dc1e8d58b8d405

VirusTotal report

None of the 65 anti-virus programs at VirusTotal detected the engsup.exe file.

None of the 65 anti-virus programs detected the engsup.exe file.

Sandbox Report

The following information was gathered by executing the file inside Cuckoo Sandbox.

Summary

ERROR: Failed to execute process.

Generic

[
    {
        "process_path": "C:\\Windows\\System32\\lsass.exe",
        "process_name": "lsass.exe",
        "pid": 476,
        "summary": {},
        "first_seen": 1607269986.296875,
        "ppid": 376
    }
]

Signatures

[
    {
        "markcount": 1,
        "families": [],
        "description": "This executable has a PDB path",
        "severity": 1,
        "marks": [
            {
                "category": "pdb_path",
                "ioc": "d:\\dev\\workspace\\Engine_Core_Final\\e4e69155\\BUILDSENG\\Release\\x64\\EngSup.pdb",
                "type": "ioc",
                "description": null
            }
        ],
        "references": [],
        "name": "has_pdb"
    }
]

Yara

The Yara rules did not detect anything in the file.

Network

{
    "tls": [],
    "udp": [
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 710,
            "time": 1.024770975112915,
            "dport": 5355,
            "sport": 53595
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 1038,
            "time": -0.09071588516235352,
            "dport": 5355,
            "sport": 55314
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 1366,
            "time": 1.0470640659332275,
            "dport": 3702,
            "sport": 49152
        }
    ],
    "dns_servers": [],
    "http": [],
    "icmp": [],
    "smtp": [],
    "tcp": [],
    "smtp_ex": [],
    "mitm": [],
    "hosts": [],
    "pcap_sha256": "4d14dff3186d611e303cd161e28361b4b7bf2e25ab7746ea999094eb9556037d",
    "dns": [],
    "http_ex": [],
    "domains": [],
    "dead_hosts": [],
    "sorted_pcap_sha256": "754f38011e5d8e5dc9680499cb10f5d2447d20f7febfab795d8dacbee3b989ca",
    "irc": [],
    "https_ex": []
}

Folder name variants

engsup.exe may also be located in other folders than c:\Program Files\AVAST Software\Avast\defs\19022002\. The most common variants are listed below:

Hashes [?]

PropertyValue
MD59fdcb03cd1b710de8c796e632054ce32
SHA256a4a9b70fcb7aba56fa2022bb209cfcdc0e82758b3a6ee47f2dc1ec06d9b53e78

Error Messages

These are some of the error messages that can appear related to engsup.exe:

engsup.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

engsup.exe - Application Error. The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX". The memory could not be "read/written". Click on OK to terminate the program.

Avast Antivirus vps tool has stopped working.

End Program - engsup.exe. This program is not responding.

engsup.exe is not a valid Win32 application.

engsup.exe - Application Error. The application failed to initialize properly (0xXXXXXXXX). Click OK to terminate the application.

What will you do with engsup.exe?

To help other users, please let us know what you will do with engsup.exe:



What did other users do?

The poll result listed below shows what users chose to do with engsup.exe. 75% have voted for removal. Based on votes from 8 users.

User vote results: There were 6 votes to remove and 2 votes to keep

NOTE: Please do not use this poll as the only source of input to determine what you will do with engsup.exe. Only 8 users has voted so far so it does not offer a high degree of confidence.

Malware or legitimate?

If you feel that you need more information to determine if your should keep this file or remove it, please read this guide.

Please select the option that best describe your thoughts on the information provided on this web page


Free online surveys

And now some shameless self promotion ;)

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Comments

Please share with the other users what you think about this file. What does this file do? Is it legitimate or something that your computer is better without? Do you know how it was installed on your system? Did you install it yourself or did it come bundled with some other software? Is it running smoothly or do you get some error message? Any information that will help to document this file is welcome. Thank you for your contributions.

I'm reading all new comments so don't hesitate to post a question about the file. If I don't have the answer perhaps another user can help you.

No comments posted yet.

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