What is tsassist.exe?
tsassist.exe is part of Trusted Software Assistant and developed by Trusted Software ApS according to the tsassist.exe version information.
tsassist.exe's description is "Get suggestions for software to open your files"
tsassist.exe is digitally signed by Trusted Software ApS.
tsassist.exe is usually located in the 'C:\Program Files\Unknown File Assistant\' folder.
None of the anti-virus scanners at VirusTotal reports anything malicious about tsassist.exe.
If you have additional information about the file, please share it with the FreeFixer users by posting a comment at the bottom of this page.
Vendor and version information [?]
The following is the available information on tsassist.exe:
| Property | Value |
|---|---|
| Product name | Trusted Software Assistant |
| Company name | Trusted Software ApS |
| File description | Get suggestions for software to open your files |
| Internal name | Trusted Software Assistant |
| Comments | Get suggestions for software to open your files |
| Legal copyright | (C) 2010-2011 Trusted Software ApS |
| Product version | 2011.1.21.0 |
| File version | 2011.1.21.0 |
Here's a screenshot of the file properties when displayed by Windows Explorer:
| Product name | Trusted Software Assistant |
| Company name | Trusted Software ApS |
| File description | Get suggestions for software to open.. |
| Internal name | Trusted Software Assistant |
| Comments | Get suggestions for software to open.. |
| Legal copyright | (C) 2010-2011 Trusted Software ApS |
| Product version | 2011.1.21.0 |
| File version | 2011.1.21.0 |
Digital signatures [?]
tsassist.exe has a valid digital signature.
| Property | Value |
|---|---|
| Signer name | Trusted Software ApS |
| Certificate issuer name | UTN-USERFirst-Object |
| Certificate serial number | 1da7007608c324c640ce3fbcc9418735 |
VirusTotal report
None of the 43 anti-virus programs at VirusTotal detected the tsassist.exe file.
Hashes [?]
| Property | Value |
|---|---|
| MD5 | 26460926261e39e4a3f9671775d59a00 |
| SHA256 | ab7842cb94a23d4ae1d75074b023ca5b408afed1fada85a4b7ae5afd7d98205f |
Error Messages
These are some of the error messages that can appear related to tsassist.exe:
tsassist.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
tsassist.exe - Application Error. The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX". The memory could not be "read/written". Click on OK to terminate the program.
Get suggestions for software to open your files has stopped working.
End Program - tsassist.exe. This program is not responding.
tsassist.exe is not a valid Win32 application.
tsassist.exe - Application Error. The application failed to initialize properly (0xXXXXXXXX). Click OK to terminate the application.
What will you do with tsassist.exe?
To help other users, please let us know what you will do with tsassist.exe:
What did other users do?
The poll result listed below shows what users chose to do with tsassist.exe. 94% have voted for removal. Based on votes from 339 users.
NOTE: Please do not use this poll as the only source of input to determine what you will do with tsassist.exe.
Malware or legitimate?
If you feel that you need more information to determine if your should keep this file or remove it, please read this guide.
And now some shameless self promotion ;)
Hi, my name is Roger Karlsson. I've been running this website since 2006. I want to let you know about the FreeFixer program. FreeFixer is a freeware tool that analyzes your system and let you manually identify unwanted programs. Once you've identified some malware files, FreeFixer is pretty good at removing them. You can download FreeFixer here. It runs on Windows 2000/XP/2003/2008/2016/2019/Vista/7/8/8.1/10. Supports both 32- and 64-bit Windows.
If you have questions, feedback on FreeFixer or the freefixer.com website, need help analyzing FreeFixer's scan result or just want to say hello, please contact me. You can find my email address at the contact page.
Comments
Please share with the other users what you think about this file. What does this file do? Is it legitimate or something that your computer is better without? Do you know how it was installed on your system? Did you install it yourself or did it come bundled with some other software? Is it running smoothly or do you get some error message? Any information that will help to document this file is welcome. Thank you for your contributions.
I'm reading all new comments so don't hesitate to post a question about the file. If I don't have the answer perhaps another user can help you.
For the past 5 or more days, I have been getting a small pop up window that says "tsassist.exe abnormal program termination". When I click on the [X] or close and it goes away, but comes back hours later. Doen't seem to be a problem, but it is annoying.
# 18 May 2012, 23:09
= David = writes
Me too. I downloaded a Trojan Horse virus, I quickly used anivirus software to remove it. However, my favorites list has dissappeared (but still in it's correct file location) and I'm getting this TSAssist window popping up. It seems to happen any time my computer goes into sleep mode or a new user signs in.
# 22 May 2012, 7:05
Rick M writes
TSAssist.exe "abnormal program termination"
How can I get rid of it? Thank you.
# 19 Jul 2012, 6:23
Rick Nelson writes
I am having the same problem with tsassist.exe that Rick is having, "Abnormal program termination". How do I fix this problem? Thank you
# 21 Jul 2012, 15:45
Rob writes
Read Roger Karlsson comment!!
Just uninstall File Type Assistant. That will fix it.
# 24 Jul 2012, 4:51
Tollie writes
this is totally not helpful. there is no such file on this computer as unknown file assistant and tsassist.exe is a hoax and part of the virus I have contracted. there is no point in wasting your time viewing this information
# 28 Feb 2013, 5:45
Maky writes
Rob, thank you very much! It really helped. This error was so annoying, so I tried to google it, found some repairing programms, w7 error fix, anti virus scan.... but nothing halped. I also tried to uninstall it, but I was searching Ts assist so I couldn't find it :) And then I found your comment.
Im really grateful to you. You saved my pc :)So, guys, do what he's wrote and you'll be fine. Sorry for eventual grammar mistakes :3
# 21 Apr 2013, 12:04
Al Pierson writes
Okay, read lots of sites and yours is the first to give some info that looks valid.
I looked at Tsassist.exe and it's been on my system for about 2 years. It looks like it part of the Avast software system.
What's interesting is that another software package (malware) has found a hole in it. I keep getting a pop-up that's using it to make Avast think Skype needs an and upgrade that I already have. The package is 10 times larger than the real Skype.
Deleting Tsassist isn't the answer. It's a bug that I'm reporting to Avast (which I did earlier about the larger Skype download and no answer from them yet).
Maybe now with this info I'll get a better response from them.
# 18 Aug 2013, 18:03
Joe writes
I have tsassist.exe on my system, but I can't find it. A search finds nothing - HP Pavillion Win 7 (desktop) - it keeps producing same erroneous updates and no virus checker has found problem.
# 10 May 2014, 6:34
Ellie writes
I have read the comments and am now totally confused. I installed the comodo free firewall and it keeps asking me what to do with tsassist.exe. What should I do?
# 22 Feb 2015, 5:13
[Chuck] writes