Dell Inc - 0.03% Detection Rate *
Did you just run into a download or a file on your computer that has been digitally signed by Dell Inc? If so, please read on.
You will probably see Dell Inc when double-clicking to run the file. The publisher name is then displayed as the "Verified publisher" in the UAC dialog as the screenshot shows:
You can view the digital signature details for Dell Inc with the following procedure:
- Open Windows Explorer and locate the Dell Inc file
- Right-click the file and select Properties
- Click the Digital Signatures tab
- Click on the View Certificate button
Here's a screenshot of a file that has been signed by Dell Inc:
As you can see in the screenshot above, the Windows OS states that "This digital signature is OK". This means that the file has been published by Dell Inc and that the file has not been tampered with.
If you click the View Certificate button shown in the screengrab above, you can examine all the details of the certificate, such as when it was issued, who issued the certificate, how long it is valid, etc. You can also examine the address for Dell Inc, such as the street name, city and country.
VeriSign Class 3 Code Signing 2010 CA, VeriSign Class 3 Code Signing 2009-2 CA, Entrust Code Signing CA - OVCS1 and Entrust Extended Validation Code Signing CA - EVCS1 has issued the Dell Inc certificates. You can also examine the details of the issuer by clicking the View Certificate button shown in the screengrab above.
Dell Inc Files
The following are the Dell Inc files I have collected, thanks to the FreeFixer users.
The FreeFixer tool treats files from Dell Inc as safe, which means that the Dell Inc files will appear with a green background and that there is no removal checkbox for the file. However, as you can see in the scan results below, a few of the anti-virus scanners detects the Dell Inc file(s). I'm pretty sure those detections are incorrect and that the files are safe. It's unlikely that Dell Inc would ship a malware file.
| Detection Ratio | File Name |
|---|---|
| 1/56 | supportassistagent.exe |
| 1/43 | sftservice.exe |
| 0/44 | SPUpdate.exe |
| 0/57 | SupportAssist.exe |
| 0/42 | appupdater.exe |
| 0/66 | DDVDataCollector.exe |
| 0/57 | SupportAssistAgent.exe |
| 0/68 | DellSupportAssistRemedationService.exe |
| 0/56 | uaclauncher.exe |
| 0/42 | STSystems.dll |
| 0/60 | DLPSP.EXE |
| 0/70 | awcc.service.exe |
Scanner and Detection Names
Here is the detection names for the Dell Inc files. I have grouped the detection names by each scanner engine. Thanks to VirusTotal for the scan results.
As mentioned above, I think these detections are incorrect since it is very unlikely that Dell Inc would ship a malware file.
| Scanner | Detection Names |
|---|---|
| ByteHero | Trojan.Malware.Win32.xPack.m |
| Zillya | Adware.BrowseFox.Win32.316394 |
* How the Detection Percentage is Calculated
The detection percentage is based on that I've collected 6743 scan reports for the Dell Inc files. 2 of these scan reports came up with some sort of detection. You can review the full details of the scan results by examining the files listed above.
Analysis Details
The analysis is based on certificates with the following serial numbers:
- 1a487b5f3b57e6e27197a80cacd658ad
- 7a2a56f93321385432afa32d2c6c5bb8
- 182ca8b7953573070000000055662d9c
- 00bdfb91fabfeb31be00000000556560af
- 39c534cf89c427a740a1aa54111b7db1