Get Live Support Ltd - 24% Detection Rate *
Did you just stumble upon a download or a file on your computer that has been digitally signed by Get Live Support Ltd? Some of the security products refers to the detected files as Trojan.Win32.Generic!BT and Generic.F3A. The detection rate for the Get Live Support Ltd files collected here is 24%. Please read on for more details.
You will probably notice Get Live Support Ltd when running the file. The publisher name shows up as the "Verified publisher" in the UAC dialog as the screenshot shows:
You can view the additional details from the Get Live Support Ltd digital signature with the following procedure:
- Open up Windows Explorer and locate the Get Live Support Ltd file
- Right-click the file and select Properties
- Click the Digital Signatures tab
- Click on the View Certificate button
Here's a screenshot of a file that has been digitally signed by Get Live Support Ltd:
As you can see in the screenshot above, Windows reports that "This digital signature is OK". This implies that the file has been published by Get Live Support Ltd and that the file has not been tampered with.
If you click the View Certificate button shown in the screenshot above, you can examine all the details of the certificate, such as when it was issued, who issued the certificate, how long it is valid, etc. You can also see the address for Get Live Support Ltd, such as the street name, city and country.
COMODO Code Signing CA 2 has issued the Get Live Support Ltd certificates. You can also examine the details of the issuer by clicking the View Certificate button shown in the screenshot above.
Get Live Support Ltd Files
The following are the Get Live Support Ltd files I've collected, thanks to the FreeFixer users.
| Detection Ratio | File Name |
|---|---|
| 7/56 | SysOptLauncher.exe |
| 20/57 | SysOptLauncher.exe |
| 13/57 | SysOptCashier.exe |
Scanner and Detection Names
Here's the detection names for the Get Live Support Ltd files. I've grouped the detection names by each scanner engine. Thanks to VirusTotal for the scan results.
| Scanner | Detection Names |
|---|---|
| AVG | Generic.F3A |
| AVware | Trojan.Win32.Generic!BT |
| Avira | ADWARE/SpdUpMyPC.466464.1 |
| Baidu-International | Adware.Win32.SpeedingUpMyPC.AC, Adware.Win32.SpeedingUpMyPC.AR |
| Bkav | W32.HfsAdware.84EB |
| DrWeb | Program.Unwanted.236, Trojan.Crossrider1.36926 |
| ESET-NOD32 | a variant of Win32/Adware.SpeedingUpMyPC.AC, a variant of Win32/Adware.SpeedingUpMyPC.AR |
| Fortinet | Riskware/SpeedingUpMyPC |
| GData | Win32.Application.Agent.2MWERQ |
| K7AntiVirus | Adware ( 004c3e641 ) |
| K7GW | Adware ( 004c3e641 ) |
| Malwarebytes | PUP.Optional.SystemOptimizer.A |
| McAfee | Artemis!E7C7A9B5F078, Artemis!19AD4C3A9B35 |
| McAfee-GW-Edition | Artemis |
| Panda | Trj/Genetic.gen, PUP/OptimizerPro |
| Qihoo-360 | HEUR/QVM05.1.Malware.Gen |
| SUPERAntiSpyware | PUP.OneSystemCare/Variant |
| Sophos | Generic PUA OA (PUA) |
| Symantec | WS.Reputation.1, PUA.OptimizerPro, Trojan.Gen.2 |
| TrendMicro | TROJ_GEN.R047C0OHR15 |
| TrendMicro-HouseCall | Suspicious_GEN.F47V0314 |
| VIPRE | Trojan.Win32.Generic!BT |
| Zillya | Adware.SpeedingUpMyPC.Win32.188 |
* How the Detection Percentage is Calculated
The detection percentage is based on that I've collected 170 scan results for the Get Live Support Ltd files. 40 of these scan results came up with some sort of detection. If you like, you can view the full details of the scan reports by examining the files listed above.
Analysis Details
The analysis has been done on certificates with the following serial numbers:
- 70a4f02ab1385cdef1c94b31d92a9e43