Intercom, Inc. - 0.43% Detection Rate *

Did you just run into a file that has been digitally signed by Intercom, Inc.? If that's the case, please read on.

You will typically notice Intercom, Inc. when running the file. The publisher name is then displayed as the "Verified publisher" in the UAC dialog as the screengrab shows:

Screenshot where Intercom, Inc. appears as the verified publisher in the UAC dialog

You can view the additional details from the Intercom, Inc. digital signature with the following procedure:

  1. Open Windows Explorer and locate the Intercom, Inc. file
  2. Right-click the file and select Properties
  3. Click on the Digital Signatures tab
  4. Click on the View Certificate button

Here is a screenshot of a file signed by Intercom, Inc.:

Screenshot of the Intercom, Inc. certificate

As you can see in the screenshot above, the Windows OS reports that "This digital signature is OK". This means that the file has been published by Intercom, Inc. and that the file has not been tampered with.

If you click the View Certificate button shown in the screenshot above, you can see all the details of the certificate, such as when it was issued, who issued the certificate, how long it is valid, etc. You can also view the address for Intercom, Inc., such as the street name, city and country.

DigiCert SHA2 Assured ID Code Signing CA and VeriSign Class 3 Code Signing 2010 CA has issued the Intercom, Inc. certificates. You can also view the details of the issuer by clicking the View Certificate button shown in the screenshot above.

Intercom, Inc. Files

The following are the Intercom, Inc. files I've gathered, thanks to the FreeFixer users.

Detection RatioFile Name
1/66llkick.exe
1/68llkick.exe
0/52llhuser.exe
0/56SwBackupCheck.exe
0/56swhddagentservice.exe
0/56SwPcMonitor.exe
0/56SwStartCheck.exe
0/55llhrcusr.exe

Scanner and Detection Names

Here's the detection names for the Intercom, Inc. files. I have grouped the detection names by each scanner engine. Thanks to VirusTotal for the scan results.

ScannerDetection Names
VBA32suspected of Trojan.Downloader.gen.h

* How the Detection Percentage is Calculated

The detection percentage is based on the fact that I've gathered 465 scan results for the Intercom, Inc. files. 2 of these scan reports came up with some sort of detection. If you like, you can review the full details of the scan reports by examining the files listed above.

Analysis Details

The analysis is based on certificates with the following serial numbers:

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