Did you just run into a file that has been digitally signed by Intercom, Inc.? If that's the case, please read on.
You will typically notice Intercom, Inc. when running the file. The publisher name is then displayed as the "Verified publisher" in the UAC dialog as the screengrab shows:
You can view the additional details from the Intercom, Inc. digital signature with the following procedure:
Here is a screenshot of a file signed by Intercom, Inc.:
As you can see in the screenshot above, the Windows OS reports that "This digital signature is OK". This means that the file has been published by Intercom, Inc. and that the file has not been tampered with.
If you click the View Certificate button shown in the screenshot above, you can see all the details of the certificate, such as when it was issued, who issued the certificate, how long it is valid, etc. You can also view the address for Intercom, Inc., such as the street name, city and country.
DigiCert SHA2 Assured ID Code Signing CA and VeriSign Class 3 Code Signing 2010 CA has issued the Intercom, Inc. certificates. You can also view the details of the issuer by clicking the View Certificate button shown in the screenshot above.
The following are the Intercom, Inc. files I've gathered, thanks to the FreeFixer users.
Detection Ratio | File Name |
---|---|
1/66 | llkick.exe |
1/68 | llkick.exe |
0/52 | llhuser.exe |
0/56 | SwBackupCheck.exe |
0/56 | swhddagentservice.exe |
0/56 | SwPcMonitor.exe |
0/56 | SwStartCheck.exe |
0/55 | llhrcusr.exe |
Here's the detection names for the Intercom, Inc. files. I have grouped the detection names by each scanner engine. Thanks to VirusTotal for the scan results.
Scanner | Detection Names |
---|---|
VBA32 | suspected of Trojan.Downloader.gen.h |
The detection percentage is based on the fact that I've gathered 465 scan results for the Intercom, Inc. files. 2 of these scan reports came up with some sort of detection. If you like, you can review the full details of the scan reports by examining the files listed above.
The analysis is based on certificates with the following serial numbers: